Hendrick Lexus Kansas City

Holy Cow, this place is a palace! Seriously, y'alls showroom is gorgeous! I'm a Sales Consultant for a local Jeep dealership, and while we're #1 at what we do, Hendrick Lexus makes ou Seriously, y'alls showroom is gorgeous! I'm a Sales Consultant for a local Jeep dealership, and while we're #1 at what we do, Hendrick Lexus makes our showroom look like a garden shed! Everyone was friendly and attentive, especially that Technologies Specialist that looks just like a younger female version of me (full disclosure, she's my daughter). That Afnan fella was pretty darn friendly, well spoken and knowledgeable too. And your service department looks completely unreal, are they really repairing cars back there? It's too clean! Every shop I've ever seen is covered with much grease, and so are the service technicians! But not yours, you could eat off the floor, and your techs had on clean uniforms, too. How is this possible? And then there was the F&I experience. The desktop paperless giant iPad on Melanie's, our F&I person, desk was straight out of Star Trek! What is this sorcery?!?!? Thanks for helping my daughter with her first New Car leasing experience, and for being such a fantastic place for her to work. I am truly thankful for your dealership in more ways than just the transaction. More

Waiting for service. I had to wait about 10 minutes to get a service representative after I pulled in to the service area. After I began my appointment with Becky, everyt I had to wait about 10 minutes to get a service representative after I pulled in to the service area. After I began my appointment with Becky, everything went smoothly. More

As usual Tom Trillin did an excellent job of helping me learn more about the operation of my new Lexus.He is the most patient qualified teachers that every one that he happily councils will attest to, Alle learn more about the operation of my new Lexus.He is the most patient qualified teachers that every one that he happily councils will attest to, Allen Lefko More

Friendly and knowledgeable. This dealership has friendly employees. I am able to get in for service at a reasonable time and it is convenient to get in and out. This dealership has friendly employees. I am able to get in for service at a reasonable time and it is convenient to get in and out. More

Always fast and friendly. Service is very fast and I appreciate it. Time is always important. They even found a nail in my tire that I had no idea. Great job appreciate it. Time is always important. They even found a nail in my tire that I had no idea. Great job More

Always the best service, personable and dependable. I have been a Lexus owner with Hendrix servicing my cars for more than 15 years and I have never had a disappointing experience. have been a Lexus owner with Hendrix servicing my cars for more than 15 years and I have never had a disappointing experience. More

First-Class Service I purchased two cars from Hendrick Lexus Kansas City and both experiences were excellent. Peter Clark helped me on both purchases. Everyone was courte I purchased two cars from Hendrick Lexus Kansas City and both experiences were excellent. Peter Clark helped me on both purchases. Everyone was courteous and professional throughout the process. More

Very good experience with Tom Trillin . Excellent job of teaching me how to use the new car options. Very patient and Knowledgeable. Alexai was also very helpful and accommodating ting. teaching me how to use the new car options. Very patient and Knowledgeable. Alexai was also very helpful and accommodating ting. More

5 Star Service convenient and quick check-in. Work completed on schedule and below price quoted. Detailed and knowledgeable answers to my question - highly recommen convenient and quick check-in. Work completed on schedule and below price quoted. Detailed and knowledgeable answers to my question - highly recommend Jen Tracy as a service rep. Car returned cleaner than when I took it in. More

All good Justin does a fine job Justin does a fine job. He explained the situation clearly and had a reasonable solution The area for children was used and helpful as we had to wai Justin does a fine job. He explained the situation clearly and had a reasonable solution The area for children was used and helpful as we had to wait around 2:00 hours More