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Westside Lexus
Houston, TX
6,303 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,303 reviews
November 22, 2019
The Machann Difference Steve Machann and his team make a defining difference with their amazing customer service and attention to detail. Year after year I am happy to be pa Steve Machann and his team make a defining difference with their amazing customer service and attention to detail. Year after year I am happy to be part of the Lexus family. More
by cheryl34
Verified CustomerEmployees Worked With
Other Employees :
I’m not sure who buffed my car. Ask S. Machann and please thank them for me. , Bob Juge, Emily Maus
Helpful November 20, 2019
Friendly fast and fun Doug Phillips is very friendly and knowledgeable. He answered all my questions without making me feel inept The process was very easy and most impor Doug Phillips is very friendly and knowledgeable. He answered all my questions without making me feel inept The process was very easy and most importantly fast, as I had a toddler with me. Kevin Jacobson was also friendly and made the financing process enjoyable More
by das1222
November 19, 2019
2019 Lexus LS 500 Shekhar is an excellent salesman and I have done business with him since 2006. Professional and knowledgeable! Alex showed us the features of the ca Shekhar is an excellent salesman and I have done business with him since 2006. Professional and knowledgeable! Alex showed us the features of the car and did an excellent job. The finance manager (Kevin) was helpful and very professional More
by ford52
Employees Worked With
Other Employees :
Alex, Kevin Jacobson, Matt Schloemer
November 18, 2019
New car purchase Always a geat experience. This is my 8th Lexus purchase in 30 years as a customer at Westside. Everyone was exceptional. Keep up the good work. Always a geat experience. This is my 8th Lexus purchase in 30 years as a customer at Westside. Everyone was exceptional. Keep up the good work. More
by louise5
November 17, 2019
Easier then ever! Great experience!! Found a great vehicle in my price range!! Very honest! I would definitely recommend Westside Lexus to everyone. I am so glad I Great experience!! Found a great vehicle in my price range!! Very honest! I would definitely recommend Westside Lexus to everyone. I am so glad I went here to do business. More
by m_paige
November 17, 2019
Great experience!, Ms Eva Mo was extremely helpful did not feel pressured at all and I felt like she was truly working with me to get me the car I wanted exactly!, also Mr Ben Stephens was very helpful an not feel pressured at all and I felt like she was truly working with me to get me the car I wanted exactly!, also Mr Ben Stephens was very helpful and even gave me great advise in order to get the best deal possible with my finances!, definitely recommend her and westside Lexus More
by teppa.jose
November 17, 2019
Outstanding service I had the best experience at west side Lexus. From the moment I walked in to the dealership till I got my car delivered the experience was very relaxi I had the best experience at west side Lexus. From the moment I walked in to the dealership till I got my car delivered the experience was very relaxing, there was no pressure from the sales desk nor from Clarence. Who was my sales person. He was very knowledgeable and he knew how to take me from the time we were choosing the model on the parking lot, explain very detail the benefits of the car until I went to finance. More
by Eduardov0805
November 16, 2019
Pre-owned purchase David was very professional he explained all everything in details and showed all the features of the car he even set up the Bluetooth and time in my David was very professional he explained all everything in details and showed all the features of the car he even set up the Bluetooth and time in my car More
by nazkalim
November 15, 2019
awesome! Great treatment and great service. All associates we dealt with did a great job. Would recommend to others. Liked that there was a nice clean dealersh Great treatment and great service. All associates we dealt with did a great job. Would recommend to others. Liked that there was a nice clean dealership with plenty of inventory More
by sid_sulhan
Employees Worked With
Other Employees :
Eduardo (new car explanations) , Kevin Jacobson
November 14, 2019
Professional , did not waste time, understood what I wanted The service I received was excellent, no pressure to buy , overall a smooth transition. Highly professional. I can’t say enough of positive things a The service I received was excellent, no pressure to buy , overall a smooth transition. Highly professional. I can’t say enough of positive things about Lauren and the dealership. I will recommend Westside Lexus to all! More
by Bgafrey
