Mercedes-Benz of Jacksonville

5 star customer service to Dennis Blanco and the parts department!!! They went over above to make sure my parts were ordered and serviced in time to have my vehicle in tip top shape to ship overseas. Th department!!! They went over above to make sure my parts were ordered and serviced in time to have my vehicle in tip top shape to ship overseas. Thank you!! More

Staff (especially Ted) are always polite and accommodating. They make my busy life so much easier as the service center for my smart is over an hour away, and this is the closest one. All three accommodating. They make my busy life so much easier as the service center for my smart is over an hour away, and this is the closest one. All three of my smarts have been well cared for! More

Jonthan Hill was an exceptional service writer for Mercedes. I have been using his services for over 5 years now and he has always taken care of me. Mercedes. I have been using his services for over 5 years now and he has always taken care of me. More

Kayla is the best! She ensured that the most important repairs were completed on my car. She went the extra mile to make sure that things were handled while I was on vacation. repairs were completed on my car. She went the extra mile to make sure that things were handled while I was on vacation. More

Behar was very efficient getting me in and out quickly Behar was very efficient getting me in and out quickly while ensuring full and complete service. He was commutative and prompt in informing me of sta Behar was very efficient getting me in and out quickly while ensuring full and complete service. He was commutative and prompt in informing me of status and notification when car was ready. More

Behar provided excellent service and exceptional follow up. He is precise and listens to all concerns and resolves each. He is OUTSTANDING! I highly recommend him as your service consultant. Thanks for a w up. He is precise and listens to all concerns and resolves each. He is OUTSTANDING! I highly recommend him as your service consultant. Thanks for a wonderful experience!! More

Service department vehicle repair Service associate, Rodney Rivers, did an excellent job taking care of the replacement of my vehicle window trim chrome. He was very polite and timely Service associate, Rodney Rivers, did an excellent job taking care of the replacement of my vehicle window trim chrome. He was very polite and timely in getting the job done. More

Great job, my first service. I'm currently working in Panama City but drove back to Jacksonville for my service. Glad that I did. Ty Mitchell Panama City but drove back to Jacksonville for my service. Glad that I did. Ty Mitchell More

My advisor could not have been more efficient, helpful and polite. Had everything set for me, got an Yber for me to go back and forth to work. Car was returned on time and well serviced. and polite. Had everything set for me, got an Yber for me to go back and forth to work. Car was returned on time and well serviced. More

Great service! Appreciate the valet service, too! I don’t like driving to Jax, Ted was very helpful, he called and went over everything, and explained the tire servi Appreciate the valet service, too! I don’t like driving to Jax, Ted was very helpful, he called and went over everything, and explained the tire service. More