Charlotte Volvo

True Gentlemen Thank you Jimmy Bailey for your perseverance & taking the time to make this sale work. Your professionalism convinced me to fly from Ohio to North Car Thank you Jimmy Bailey for your perseverance & taking the time to make this sale work. Your professionalism convinced me to fly from Ohio to North Carolina and it was well worth the trip. Sam Rothberg, what a gentleman. Made sure everything was in order down to the last detail. Too bad you are almost 7 hours away as I would pop in from time to time just to chat. I will gladly recommend both you & Jimmy for future car buyers. Well done. More

Patience sales experience with John Vena Over the past few days, my wife and I have worked with John Vena to learn about difference trim levels on Volvo XC-60 that best met our wants and need Over the past few days, my wife and I have worked with John Vena to learn about difference trim levels on Volvo XC-60 that best met our wants and needs. John had to explain more than once some of the differences between several of the cars he had to offer us. His low pressure sales techniques allowed us the time to make the right decision and helped us balance the out the door price with our expectations. One of the most pleasant car buying experiences I have had . Highly recommend him. More

My car-purchasing experience with Jimmy Bailey and Gary Shaw was very positive. Gary was there to guide me and not push me. Much appreciated. A stressful time for me was minimized by Gary’s professional Shaw was very positive. Gary was there to guide me and not push me. Much appreciated. A stressful time for me was minimized by Gary’s professional and respectful way he handled the transaction. A pleasure doing business with Volvo of Charlotte. More

Alton helped me with a XC90. I told him that I had a small family that would be growing over time. I told him I didn’t want to make any payments that I wanted something I could buy. He found that small small family that would be growing over time. I told him I didn’t want to make any payments that I wanted something I could buy. He found that small suv for me that had a built in buster seat and a trunk that could fit a stroller. He found the perfect vehicle for me and my family. He was friendly and attentive. More

Best buying experience EVER! Last Saturday, I purchased a 2020 XC60 T5. Volvo Charlotte was my last stop, after a long day of car shopping. I walked in 30min before closing time Last Saturday, I purchased a 2020 XC60 T5. Volvo Charlotte was my last stop, after a long day of car shopping. I walked in 30min before closing time and was introduced to Jimmy Bailey. I knew which model I was interested in and took two different cars on a test drive. I put a deposit down that night and picked up the new Volvo on Monday. I really can't say enough positive things about my experience with Jimmy Bailey! I never felt rushed or pressured. Thanks Jimmy for your exceptional service! More

Great experience at Volvo Charlotte! Highly recommend!! I recently purchased a 2015 Toyota 4Runner from Volvo Charlotte. John Vena was my sales consultant. I highly recommend him! Great place to purchase I recently purchased a 2015 Toyota 4Runner from Volvo Charlotte. John Vena was my sales consultant. I highly recommend him! Great place to purchase a vehicle! Thanks again!! More

Service Dept. is incompetent My 2013 XC90 was shuttering going into 2nd and 3rd gears. The service dept. not only didn't fix it, when they gave it back to me, it was worse than i My 2013 XC90 was shuttering going into 2nd and 3rd gears. The service dept. not only didn't fix it, when they gave it back to me, it was worse than it was when I took it in. Meanwhile, they charged me $700 for the "repair." Amy, the Service Manager, and Gary, the Service Rep, were of no help and it was very difficult to even get ahold of them, much less receive a call back from them. I demanded they give my money back, which supposedly they are going to do, so I can use it to pay another mechanic to actually fix the car. I own two Volvos and I've had to take both of them back after taking them in for repairs because they were not in fact repaired. One time I took my XC90 in for routine maintenance and asked them to put my spare tire back in it's place (I'd had a flat and just put the spare in the car, knowing I had to take the car in for service soon, so would just ask them to put it back under the car where it goes). They put it in upside down. I realized this when I heard something big bouncing around as I was driving. I looked under the car and sure enough, the tire was hanging from the cable, but not secured to the car. My husband put it in the right way, fixing the problem. If these mechanics can't even attach a spare tire correctly, it makes sense they can't fix mechanical problems. More

Repeat Customer I bought my first Volvo with Gary and came back. He made the process extremely easy and very accommodating. The whole process took less then two hours I bought my first Volvo with Gary and came back. He made the process extremely easy and very accommodating. The whole process took less then two hours. I highly recommend Gary Shaw. More

Exceptional Car Buying Experience We received exceptional service from Gary Shaw, Sales Consultant with Volvo Cars of Charlotte during the purchase of our new Volvo XC60. Gary is a tr We received exceptional service from Gary Shaw, Sales Consultant with Volvo Cars of Charlotte during the purchase of our new Volvo XC60. Gary is a true professional in his knowledge and experience with the Volvo brand. He provided us with a great amount of information and guidance on our new car and cordially answered all of our questions. Not only was Gary professional and easy to work with, he was genuinely concerned about our needs/wants and took the time to understand what we were looking for in our new car purchase to make sure we were completely satisfied. Gary exceeded our expectations and we sincerely appreciate his assistance. We highly recommend Volvo of Charlotte and Gary Shaw. More

New Volvo Purchase - 2019 XC40 I purchased a 2019 Volvo XC40 and it was a great experience. The Volvo team was responsive, efficient, professional and engaged. Jimmy Bailey, the Int I purchased a 2019 Volvo XC40 and it was a great experience. The Volvo team was responsive, efficient, professional and engaged. Jimmy Bailey, the Internet Manager, provided excellent service. After just moving and quickly deciding to part with my 2011 Volvo C70, it was a welcomed experience. Highly recommended. More