Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Service at Frank Brown I utilized the service department for a recall assessment and it was quick, easy, and the personnel were kind and professional. We also bought a new t I utilized the service department for a recall assessment and it was quick, easy, and the personnel were kind and professional. We also bought a new truck and Philip was great in helping us through the process! More
Rick Burton 2020 Honda Pilot During the busy week of Thanksgiving, Paul Vera in Sales and Dean in Service went above & beyond to prepare my new 2020 Honda Pilot Elite for me to le During the busy week of Thanksgiving, Paul Vera in Sales and Dean in Service went above & beyond to prepare my new 2020 Honda Pilot Elite for me to leave for home. I am a return customer because of this caring team at Frank Brown Honda. Thank you both for your efforts.? More
December Full Service Prompt service and friendly staff helps for a satisfied customer. Quick and easy drop off and a simple phone call when finished to pickup and pay. Prompt service and friendly staff helps for a satisfied customer. Quick and easy drop off and a simple phone call when finished to pickup and pay. More
Very courteous Very windy day I was greeted by the door opening just to drive in. Everyone was very courteous kind knowledgeable about getting my car serviced Very windy day I was greeted by the door opening just to drive in. Everyone was very courteous kind knowledgeable about getting my car serviced More
Very efficient and friendly. Had it ready as we requested Ronnie called us to keep us updated on the status of the part ordered and then scheduled us in a timely way. We appreciate his professionalism. Ronnie called us to keep us updated on the status of the part ordered and then scheduled us in a timely way. We appreciate his professionalism. More
Dan Bryant we have bought several vehicles from dan Bryant because he is an amazing salesman and treats customers with respect. He goes above and beyond to make we have bought several vehicles from dan Bryant because he is an amazing salesman and treats customers with respect. He goes above and beyond to make the buying experience smooth and hassle free as possible. we love our gmc vehicles but it’s also the salesperson keeps us coming back. The service department has also been very professional and repairs have been done in a timely manner. More
Quick and easy oil change. No appointment needed. In and out in just a few minutes with tires rotated and new oil. Very nice folks. Great price including a safety check. No appointment needed. In and out in just a few minutes with tires rotated and new oil. Very nice folks. Great price including a safety check. More
Fast oil change service Everyone is always so nice and I never have to wait too long for services to be completed. They take time to talk and don’t just rush you along. Everyone is always so nice and I never have to wait too long for services to be completed. They take time to talk and don’t just rush you along. More
Recall work I have been very satisfied with the decision to use Frank Brown Auto for my purchase and with the work of the shop. They are prompt and efficient. I have been very satisfied with the decision to use Frank Brown Auto for my purchase and with the work of the shop. They are prompt and efficient. More
Outstanding! Working with this dealership was a pleasure. A friend of mine recommended I look into a Honda similar to the one he owns. I followed through with him Working with this dealership was a pleasure. A friend of mine recommended I look into a Honda similar to the one he owns. I followed through with him and checked it out. I was treated extremely well and give an opportunity to try the one car that I was interested in. Within days after the purchase I took the car on a 2500 mile round-trip helping a friend of mine move to a different state. Every once in a while I contacted Phil to help me figure out something I couldn’t find easily and he was right there to assist over the phone. Very nice. More