Kia Cerritos
Cerritos, CA
Filter Reviews by Keyword
By Type
Showing 1,036 reviews
Thank you for your customer service Yomack A. Orellana I had a great experience purchasing my 2020 Kia Optima S. Mr. Orellana was very helpful and seemed excited for me as well. He showed me the Vehicle I I had a great experience purchasing my 2020 Kia Optima S. Mr. Orellana was very helpful and seemed excited for me as well. He showed me the Vehicle I got which is perfect, love it. Great experience overall and excellent customer service from all the Kia of Cerritos staff. Thanks! More
Excellent service from beginning to end From the ease of setting an online appointment to the quick handling of my car, my overall experience was great. CSRs Randall and Jose listen to what From the ease of setting an online appointment to the quick handling of my car, my overall experience was great. CSRs Randall and Jose listen to what I needed and gave 100%. The dealership is definitely at the top of my list for future service or purchase. More
Jose was very helpful. My family and I have been doing business with Kia every since Saturn closed down. The customer service and attention to detail has always been great. It’s also nice to come in and s business with Kia every since Saturn closed down. The customer service and attention to detail has always been great. It’s also nice to come in and see those same familiar faces. More
We made a phone call and spoke to Albert he made our appointment very quickly did a great job we were in-and-out on no time. Thanks again Albert!!! appointment very quickly did a great job we were in-and-out on no time. Thanks again Albert!!! More
Mr. Hayward was polite, clear on what I requested, offered and recommended other services without being pushy, (I even purchased one.) Great team member and asset to the service department. offered and recommended other services without being pushy, (I even purchased one.) Great team member and asset to the service department. More
Juan Torres was exceptional not to pushy and very friendly. Andres in finance was great as well. Not too pushy and very thorough he explained everything well friendly. Andres in finance was great as well. Not too pushy and very thorough he explained everything well More
Great Service Appointment My car was serviced in a timely manner and everyone was helpful & friendly. They arranged for a Lyft ride home and they arranged for a follow-up appo My car was serviced in a timely manner and everyone was helpful & friendly. They arranged for a Lyft ride home and they arranged for a follow-up appointment to install a part that had to be ordered. Travis Inkster did a great job in helping me! More
Clean and friendly workers Randall from service area was a perfect 10 very nice and helpful and was right on with the wait time for the visit a perfect 10 very nice and helpful and was right on with the wait time for the visit More
Barry gave us a good quote on a new Seltos through email. I came up to look at the car and test drive. Barry worked with me and got me the deal that we were looking for. Michael was also exceptional in showi I came up to look at the car and test drive. Barry worked with me and got me the deal that we were looking for. Michael was also exceptional in showing me the features of the car. When I noticed some water spots when I got home that I couldn't buff out I brought it back and Michael took it to services and took care of is ASAP. I would buy a car here again. More