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Matthews Hyundai of Schenectady

Schenectady, NY

4.7
3,144 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,144 reviews

November 03, 2020

Ok deal salesman was good. Office and paperwork was unfriendly and very slow Saw other frustrated people in dealership. Had to wait 2 hours to process paperwork even though we had previously set it u More

by Newenglandtick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LUIS GARCIA
Nov 04, 2020 -

Matthews Hyundai of Schenectady responded

I am truly sorry to hear your experience was any less than perfect. We here at Fuccillo Lincoln Hyundai strive to provide all of our clients with a 1st Class Buying experience. I do apologize if it took some time to have the paperwork finalized, we had an unexpected increase in vehicle deliveries the day you came to pick up and did our best to get everyone in an out in a timely manner. Please feel free to contact me directly regarding this issue if you'd like. Thank you, Steve Clark General Sales Manager Fuccillo Lincoln Hyundai 518-382-0274 ext 209 sclark@fuccillo.com

November 02, 2020

I had a great car buying experience at fuccillo hyundai and Chris Barros was very helpful. He showed me several different cars and then helped show me options that could make getting the car I wanted pos More

by Felicia s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barros
Nov 02, 2020 -

Matthews Hyundai of Schenectady responded

Thank you so much for the great review. I am glad to hear about your 1st Class Buying Experience with Chris. If there is anything you need in the future, we are here for you. Welcome to the Fuccillo Family! Steve Clark General Sales Manager

November 02, 2020

I was very pleased with the service I received from the sales person Don Grounds. He was knowledgeable and efficient. He took time reviewing all of the features of the car. It was a pleasure working with h More

by ribbott001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Grounds
Nov 13, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

October 31, 2020

Top notch service provided. Very quick and professional. Would definitely recommend bringing your car here for proper care and maintenance. Couldn't be more pleased. More

by miserain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

October 28, 2020

This trip to the dealership for the truck’s issues was a pleasant one and everyone was very helpful. Also what was great was the video of them checking out my truck and going step by step assessing the issu More

by TPGIRL45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Gagliardi, Edderine Brown
Oct 30, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

October 28, 2020

I was there for over two hours and really didn’t get no service done. Prices should be discussed before any services. This was not a good visit. More

by AhunGalique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know any names.
Oct 30, 2020 -

Matthews Hyundai of Schenectady responded

Sorry for your wait we will never do any services on a vehicle until a customer signs and agrees to it. If you would like to discuss further please contact me 518-382-0274 EXT 215 Michael Capadona General Manager

October 24, 2020

I was not looking for a new car, but found a used Subaru that I liked. I am very happy with this car. This is the third car I have bought there. More

by KMS12083
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Markquese Johnson
Oct 30, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

October 24, 2020

We walked in just looking with no intention to buy today and after talking with Markquese about different options and great deals available, well a few hours later we drove off the lot in our brand new Tucs More

by Jax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK MEGAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markquese Johnson
Oct 24, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear about your 1st Class Buying Experience with Markquese. If you need anything in the future we are here for you! Steve Clark General Sales Manager

October 24, 2020

Joshua was very attentive . Called me back right on time with every answer I asked him. Very good salesman. Great guy! I have been with Fuccillo for 20 years 5 cars. More

by SUZ61054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Brunette
Oct 24, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st class buying experience with Josh. We appreciate your continued business and am thrilled yo hear that the service you see reflects that. If you need anything in the future, we are here for you! Steve Clark General Sales Manager

October 24, 2020

My only complaint is that I received an email that I had missed the appointment. I did not miss the appointment, I was there 10 minutes prior to the scheduled time. I don't appreciate the no-show message. More

by MBTABT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

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