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Volvo Cars White Plains

Elmsford, NY

4.9
1,090 Reviews

262 East Main Street

Elmsford, NY

10523

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Showing 1,090 reviews

November 03, 2020

Second time working on a lease with Owen and Volvo Cars White Plains. Always the BEST experience. Knowledgeable, straight-forward sales people with Owen being at the top of the list! More

by FrancineVitale22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Nov 04, 2020 -

Volvo Cars White Plains responded

Hi Francine! Thank you for all the kind words and for detailing your experience with us! We're happy to know that you had the opportunity to work with Owen as he is truly incredible! He knows the ins and outs of our vehicles and is eager to share his knowledge with others! If you have any questions or concerns about your new vehicle, we are only a phone call away and would be happy to help! Take care and stay safe!

October 29, 2020

From start to finish the staff was courteous patient and professional. I didn’t have an appointment Jaynll explained the tutorials Clearly Did Great job More

by Gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 30, 2020 -

Volvo Cars White Plains responded

Hi Gigi, Thank you for the great review. We always take the time to make sure our customers are making an informed and comfortable decision. If you need any further assistance, please do not hesitate to reach out. Thank you again and safe travels!

October 29, 2020

The staff is so personable and courteous. During this very trying time, of COVID-19 they go above and beyond to keep their customers safe. The waiting area is comfortable and appealing. It makes the time More

by tbiaggi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Oct 30, 2020 -

Volvo Cars White Plains responded

Thank you so much for your feedback! As we navigate through this tough time, we want all our customers to feel comfortable coming to the dealership, whether for sales or service. If we all work together, we will make it through. Please do not hesitate to reach out if you should need anything. Thank you again and be safe!

October 28, 2020

Stephanie W. was great to work with. She was responsive, answered all our questions and got us a great deal. The whole transaction was really easy and they found us the exact XC90 Recharge that we were loo More

by chu_k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Oct 28, 2020 -

Volvo Cars White Plains responded

Hello! We're so glad to hear that you had the chance to work alongside Stephanie in finding your next vehicle! Stephanie is on top of her game every day and is eager to help others with their vehicle needs! Congratulations again on your new Volvo XC90 Recharge! We're so excited for you and hope you enjoy driving it for years to come! Please take care and stay safe! We're looking forward to seeing you again next time!

October 28, 2020

Volvo service got my car serviced quickly because I had an appointment to keep. They were friendly, efficient and clean. The service visit was for a windshield wiper recall notice. More

by jbergonzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helene
Oct 30, 2020 -

Volvo Cars White Plains responded

We take great pride in our service department. We do everything in our power to get you back on the road as quickly and safely as possible. We are glad you had a pleasant experience with us. Please let us know if there is anything else we can help with.

October 24, 2020

Steve Z was very helpful, patient and absolutely no pressure. Jalice provided a great and thorough overview of car. All in all, I highly recommend them! More

by russ.pville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Jalice Zea-Roman
Oct 26, 2020 -

Volvo Cars White Plains responded

Hi Russ! It's fantastic to hear that Steve and Jalice made your experience exceptional! Both are valuable members of the team and we are incredibly grateful to have them on staff! Be sure to get in touch with us if there is anything else that we can do for you and your vehicle! Take care and stay safe! We're looking forward to seeing you next time!

October 23, 2020

John DeAngelis personally called me and went out of his way (after closing hours on a Friday) to ensure I received my vehicle back. Exceptional effort on the part of him and his team to correct an issue an More

by pkarellas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DeAngelis (5 stars), Eric Schmitt
Oct 26, 2020 -

Volvo Cars White Plains responded

Hello! It's fantastic to hear that John took the extra step to speak with you and get your vehicle back to you! When there is an issue, we do all we can to rectify the situation and make sure you're taken care of! Please get in touch if you have any concerns or questions! Take care and stay safe!

October 22, 2020

It was a pleasure working with Steve Zinaman! Although I didn't come to buy the most expensive car his respect for me, the care and professionalism he brought was deeply appreciated! More

by Theodora
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman
Oct 23, 2020 -

Volvo Cars White Plains responded

HI Theodora! Thank you for the kind words about Steve! Regardless of the vehicle that you are interested in, we work to give you all the information you'll need to make the right decision on your next vehicle! Steve is a total professional: kind, honest, and patient in his dealings with our customers and we're glad to have him on our staff! If you have any other questions about our vehicles, we would be happy to help! Take care and stay safe!

October 22, 2020

Had a great experience here. Steve Z was super helpful and patient during the process. We also leased from Subaru and he did the insurance for both! Amazing service! More

by Howardvino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Adler, Eric Schmitt
Oct 23, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for sharing your story with us and leaving us a five star review! We're happy to know that Steve provided you with the assistance that you needed and he was able to complete both leases for you! We hope that you enjoy driving the vehicles for the length of your lease! Please get in touch with us if you have any questions on your Volvo! Stay safe and take care!

October 17, 2020

The service reps and service at Volvo Cars White Plains is excellent. The reps Luigi and Helena are thoroughly knowledgeable and very competent and are customer focused. I have been dealing with this servi More

by 2014mts@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luigi, and Helena
Oct 19, 2020 -

Volvo Cars White Plains responded

Hi Leon! Thank you for leaving us a review! The goal of our staff is to keep you safe on the road and your vehicle in tip top condition! Luigi and Helena are wonderful and are happy to keep you informed on the condition of your vehicle! Thank you for all your continued confidence! If there is anything else that we can do for you and your vehicle, we would be more than happy to help! We are only a phone call away. Take care and stay safe!

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