Van Nuys Chrysler Dodge Jeep Ram

Johnny Briseno was very friendly knowledgeable salesman. I spoke with him over the phone and made an appointment to see Jeep Compass. I bought exactly what I wanted. Price was about 5 grand more then I expe I spoke with him over the phone and made an appointment to see Jeep Compass. I bought exactly what I wanted. Price was about 5 grand more then I expected. They said it was protection plan. More

Getting an appointment was easy, the staff were very courteous, COVID safe and did their best to get the necessary work done as quickly as possible courteous, COVID safe and did their best to get the necessary work done as quickly as possible More

My service advisor was nice but for whatever reason on that day it was hard to reach anyone at the dealership. I could not get anyone to answer from sales or from service. I have been able to reach them s that day it was hard to reach anyone at the dealership. I could not get anyone to answer from sales or from service. I have been able to reach them since but I had to take an Uber to the dealership before it closed to get the status of my vehicle, which had barely been looked at upon my arrival. More

Great guy! He helped me with my vehicle right away, did not have to wait at all. I would recommend him. He is very helpful!!! not have to wait at all. I would recommend him. He is very helpful!!! More

My jeep had a recall. Soon discovered that one My jeep had a recall. Soon discovered that one upgrade had been overlooked. Brought it back and was told it would take 8 hours, but there were no My jeep had a recall. Soon discovered that one upgrade had been overlooked. Brought it back and was told it would take 8 hours, but there were no loaners. Complete day wasted due to a service error More

I was not happy with the service dept. They had my car for 4 days before they called to tell me what was wrong with it. When you get there, they set-up on a text message that’s supposed to help with commu for 4 days before they called to tell me what was wrong with it. When you get there, they set-up on a text message that’s supposed to help with communication, but if you send questions through, no one ever answers them. They also started some maintenance repairs before they discussed the price with me, so I was stuck paying for something I would have not to approved otherwise. It is extremely hard to get your service advisor on the phone. It just wasn’t a good experience. More

Great service! I’ve bought two cars there and both times the service has been excellent. I will definitely go back for my next car the service has been excellent. I will definitely go back for my next car More

I had the pleasure of working with Payman and Mike during my most recent visits. Talk about a professional staff. They were attentive, knowledgeable, and made some great suggestions to solve my issues. Pe my most recent visits. Talk about a professional staff. They were attentive, knowledgeable, and made some great suggestions to solve my issues. People really make the difference and these two individuals have sold me on the quality of this dealer. I will be gladly coming back to this dealer for future needs. More

Best dealership ever, you should come through and get cars from, good as service friendly, help you out with everything, they answer and your questions and really good , make you come out with a happy fa cars from, good as service friendly, help you out with everything, they answer and your questions and really good , make you come out with a happy face!!! More

Hector was helpful, efficient, got my car back earlier than expected. Routine oil change, tire rotation, and differential and the rest. Issues were taken care of and car washed! than expected. Routine oil change, tire rotation, and differential and the rest. Issues were taken care of and car washed! More