Audi Palo Alto

Samuel Wong provided excellent customer service. The dealership was willing to negotiate in good faith on the purchase of a used vehicle. I felt safe and protected, from a COVID perspective, during the dealership was willing to negotiate in good faith on the purchase of a used vehicle. I felt safe and protected, from a COVID perspective, during the entire experience. More

The service department was very professional. I worked primarily with John Su. He was great. His communications and flexibility were excellent. I appreciate the excellent service. primarily with John Su. He was great. His communications and flexibility were excellent. I appreciate the excellent service. More

The team at Palo Alto was great. Responded quickly to my inquiry and worked very hard to match any other price I found. My salesperson Travis was great. inquiry and worked very hard to match any other price I found. My salesperson Travis was great. More

Every person at Audi Palo Alto were professional, knowledgeable, & helpful in meeting my needs. Best service personnel I have encountered. Keith Lui in sales was exceptional. knowledgeable, & helpful in meeting my needs. Best service personnel I have encountered. Keith Lui in sales was exceptional. More

The team is very knowleadgable and friendly. I got the car I wanted and it was great to have a very experienced team by my side. Thanks for the advice and the time! Luan is a great sales person. car I wanted and it was great to have a very experienced team by my side. Thanks for the advice and the time! Luan is a great sales person. More

Great painless service process. Efficient friendly staff. Quick check in, fairly new clean loaner car provided. Warranty service performed and car was very clean and ready to go. Quick check in, fairly new clean loaner car provided. Warranty service performed and car was very clean and ready to go. More

Ludmila is a nice young lady who really helped us out when we tried to looked at the car and car car is not yet ready due safety check and follow up with us. I really appreciate the work!!!! when we tried to looked at the car and car car is not yet ready due safety check and follow up with us. I really appreciate the work!!!! More

High end sports car returned with 11 miles more then the 'returned' mileage on the paperwork. Service advisor had no explanation; clearly someone at the dealer took the car for a joy ride. 'returned' mileage on the paperwork. Service advisor had no explanation; clearly someone at the dealer took the car for a joy ride. More

We had a great experience at Audi Palo Alto. Marc was patient and understanding as we worked through everything. We never felt pressure to buy, and came home with a car we love. We can't wait to drive ou patient and understanding as we worked through everything. We never felt pressure to buy, and came home with a car we love. We can't wait to drive our new Audi certified A4! More