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Flagship Motorcars of Lynnfield
Lynnfield, MA
2,347 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors.
You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,347 reviews
January 07, 2021
Another smooth visit to Flagship Motors service dept. With issues big or small Flagship Service always treats you the same. I brought my wifes car in for a error message on my display and was taken care With issues big or small Flagship Service always treats you the same. I brought my wifes car in for a error message on my display and was taken care of promptly and swiftly. Thanks as always to Steve Lopes for always providing courteous manner to all my visits. More
by MikeBren
Employees Worked With
Steve Lopes
Helpful December 29, 2020
exceptional service and attention to customer satisfaction with all aspects of the vehicle . The dealership is very good at communication and updating customer while the vehicle is being serviced satisfaction with all aspects of the vehicle . The dealership is very good at communication and updating customer while the vehicle is being serviced More
by Mronga
December 29, 2020
Mike was so helpful it was a pleasure to have him as my sales person for the second time. I will definitely refer anyone who ask me sales person for the second time. I will definitely refer anyone who ask me More
by diane.hall45
December 20, 2020
Nathan was wonderful. Was prompt, and attentive. Nathan was wonderful. Was prompt, and attentive. Communicated throughout the day. Exceeded my expectations. My best service experience. I have been t Nathan was wonderful. Was prompt, and attentive. Communicated throughout the day. Exceeded my expectations. My best service experience. I have been to several Mercedes dealers and this was the best More
by Joyce.curtis
Employees Worked With
December 10, 2020
Nathan is the best. Always gets me in and out in a timely manner Always there to help and guide me. Extremely friendly and outgoing. manner Always there to help and guide me. Extremely friendly and outgoing. More
by cmichitson
Employees Worked With
November 26, 2020
As usual another great and smooth experience with the service dept at Flagship Motors. Brought my wifes car in for a problem with the radio and nav , was greeted by valets practicing social distancing . service dept at Flagship Motors. Brought my wifes car in for a problem with the radio and nav , was greeted by valets practicing social distancing . I was directed to Steve Lopes who took care of me above and beyond. Kept me posted on the progress of the car , informed me car was covered by CPO warranty , and got all done in less than 2 hours. Hats off to Steve and his techs that diagnosed and fixed the problem with ease. Thanks to all from the valets , to Steve , to the techs and the car wash . I appreciate it and the level of service that Flagship is second to none!!!!!!!!!!!!!! More
by MikeBren
Employees Worked With
Steve Lopes
November 22, 2020
All great!!! Service completed in time and running great after. Sat also my and worked, updated as to status every few hours. Thanks very much after. Sat also my and worked, updated as to status every few hours. Thanks very much More
by SteveB
Employees Worked With
November 18, 2020
I've owned and driven MB vehicles for sometime now. Needless to say there's maintenance required from time to time. I've purchased and repaired my vehicles in multiple locations. Since coming to Flags Needless to say there's maintenance required from time to time. I've purchased and repaired my vehicles in multiple locations. Since coming to Flagship Motorcars in Lynnfield I had worked with various team members in the Service area. Truth be told in my opinion not always the best customer service experience, but always got the job done. However, before deciding to leave and go elsewhere I mentioned my concerns to Nathan. He took my concerns seriously and requested I contact him whenever needing service in the future. I'm happy to report Nathan has been a blessing. He's easy to work with, very efficient, and he's honest. Last but not least he's extremely customer oriented. Flagship is lucky to have him on staff. More
by Toni D
Employees Worked With
November 14, 2020
Ken Julian,sales manager is the best👍 Renna service rep is adorable, efficient. check in is quick. Service excellent. Flagship is the best dealer. I would highly recommend. is adorable, efficient. check in is quick. Service excellent. Flagship is the best dealer. I would highly recommend. More
by Lola
November 10, 2020
The recent service on my car was the first time I've worked with Nathan. He was very attentive and accommodating to all my questions. He was able to get the car serviced very quickly...it was ready in worked with Nathan. He was very attentive and accommodating to all my questions. He was able to get the car serviced very quickly...it was ready in less time than anticipated. I will work with Nathan in the future. Beverly More
by Beverly
Employees Worked With
