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BMW of Towson

Towson, MD

4.6
837 Reviews

700 Kenilworth Drive

Towson, MD

21204

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837 Reviews of BMW of Towson

December 08, 2020

Very happy with the service and tech support by added video of my car’s engine & inside. BMW of Towson I stop of the line and backs it up! More

by whthornproject
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Savoy
Dec 22, 2020 -

BMW of Towson responded

Thank you so much for choosing BMW of Towson for your service needs. We know you have a lot of choices when it comes to servicing your BMW and we're glad we have earned your business. Thank you for the kind feedback!

December 05, 2020

Great customer service. Always enjoy experience there. They manage the COVID experience well. Derrick has supported me there for years. A bit Pricy but worth it. More

by Scott.Muhlbaier
Customer Service
Recommend Dealer
Yes
Employees Worked With
Owen Duffy, Derrick Edwards
Dec 22, 2020 -

BMW of Towson responded

Hi Scott - We truly appreciate your continued trust in BMW of Towson. Thanks for the kind words about Derrick! Much appreciated!

December 04, 2020

Blake was incredible throughout the process. Often it’s a strenuous process when purchasing a vehicle but Blake made that level of anxiety and stress go away. I felt valued as a customer and I appreciate it. More

by Ccaldee33
Recommend Dealer
Yes
Employees Worked With
Leon Blake Brown
Dec 22, 2020 -

BMW of Towson responded

We are so happy to read that Blake made the buying process so enjoyable. Thank you for choosing BMW of Towson and congratulations on your new BMW.

December 04, 2020

This was my first BMW and Bryon did a great job walking me through the various packages and options and making sure I got the vehicle I wanted. I never once felt pressured to make a decision or buy anythin More

by dave7074
Recommend Dealer
Yes
Employees Worked With
Jacqueline Wells, Bryon Stack
Dec 22, 2020 -

BMW of Towson responded

Hi Dave, Thanks for taking the time to post your review. We're so happy that Bryon did such a fantastic job assisting you with your purchase. Thanks for choosing BMW of Towson!

November 30, 2020

Tyler was great, super knowledgeful and friendly. The finance process was a breeze. Tyler had a "door ding" fixed on our Certified BMW at no extra charge and in a timely manner. Will definitely be buying More

by Tracdawn71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham
Nov 30, 2020 -

BMW of Towson responded

Thank you for your review. It's our goal to go above and beyond for our clients. We're glad you felt Tyler and our team did our job. Thank you for choosing BMW of Towson!

November 26, 2020

Tyler was wonderful to work with on this purchase. He was knowledgeable, kind, and attentive to detail. We would highly recommend him for your car buying needs! More

by Christina H
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham
Nov 30, 2020 -

BMW of Towson responded

Hi Christina, Thank you so much for sharing your feedback. We're glad your experience working with Tyler was 5-stars!

November 26, 2020

Derrick deserves an A+ for his great service. Unfortunately the guy I spoke to on the phone to make my appointment bricked it and my appointment was lost. Fortunately Derrick saved the day and co More

by jbalesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
Nov 30, 2020 -

BMW of Towson responded

Thank you for your kind words regarding Derrick! We're glad he was able to save the day! Thanks for choosing BMW of Towson for your service needs.

November 23, 2020

Wonderful service as always. Very professional, clean, and took precautions which made me feel safe. Greg is personal and friendly and offers honest help and opinions. More

by alerne13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Myers
Nov 30, 2020 -

BMW of Towson responded

Thank you for your feedback regarding Greg and our service team. It was a pleasure servicing your BMW. Thank you for choosing BMW of Towson.

November 22, 2020

Tyler Lanham made my vehicle purchase the easiest I have experienced. He delivered the vehicle to my doorstep and completed the purchase paperwork in my home at the kitchen island. It was an awesome experie More

by denise.janowiak
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham
Nov 30, 2020 -

BMW of Towson responded

Hi Denise, Congratulations on the purchase of your new BMW!! We're thrilled to read that Tyler made your entire experience easy! We're so glad you're part of our BMW of Towson family. Thank you!

November 21, 2020

Bryon is knowledgeable about the features on the car and he is very friendly. He is easy to work with and will not pressure you to purchase. More

by Bjorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Stack
Nov 30, 2020 -

BMW of Towson responded

Hello Bjorn, Thank you for taking the time to review Bryon! We're so glad he was instrumental in your BMW purchase. Thanks for choosing BMW of Towson.

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