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Mazda of Columbia

Columbia, MO

4.3
1,233 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1717 Providence Rd

Columbia, MO

65202

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Showing 1,233 reviews

December 02, 2020

Prompt service, friendly, efficient, explained everything thoroughly. I was down to have a diagnostic test as my car wouldn't start. It seems that if they checked my battery 1st and determined it was not go More

by elaine.fennewald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica Cosner
Dec 03, 2020 -

Mazda of Columbia responded

We love seeing such great reviews for our service department, thank you so much. Safe travels!

Dec 03, 2020 -

elaine.fennewald responded

I was hoping for better than automated response. Obviously you did not read my review/response. I was disappointed.

Dec 04, 2020 -

Mazda of Columbia responded

It was not an automated response, I'm sorry that you feel that is the case. You left a four-star review, which in my eyes is exciting. I choose not to focus on the negative because the world is a little sad right now. I hope you have an amazing Friday and I will forward your review to the General Manager. Again, my apologies.

December 01, 2020

Great service and satisfied with work! Able to get me in the day I called and was very detailed about cost and the parts used. More

by justinam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Cosner
Dec 02, 2020 -

Mazda of Columbia responded

Thanks for your kind review, we really appreciate it. Glad we were able to get everything done in a day!

November 28, 2020

The service department did a great job with my 75,000 mile service. They were all courteous and very nice. The waiting area was nice. More

by PGLOVER1925
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Mazda of Columbia responded

Thank you so much for your review! Glad we were able to help with your 75,000-mile service. We hope to see you again!

November 28, 2020

Good service and staffs are kind. But service fee is little bit higher than I expect. Rest of things are good and reasonable. Thank you More

by outnet21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
Nov 30, 2020 -

Mazda of Columbia responded

Thanks for taking the time to let us know how we are doing, it is appreciated!

November 27, 2020

Everyone was so helpful and kind. Thank you! I don't know the woman's name but she was very nice and informative. Everyone in service has always been helpful More

by PETIEYOUNG1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Cosner
Nov 30, 2020 -

Mazda of Columbia responded

Thank you for such a kind review, we really appreciate it and we can't wait to see you again!

November 24, 2020

Very friendly and helped get us the right vehicle for us!! Would definitely come back they worked quickly to get us into our vehicle we love our vehicle More

by Htaggart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MC Dampier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Mazda of Columbia responded

We love that you love your new vehicle! So happy to hear that you had such great service and we can't wait to see you again!

November 23, 2020

I bought my 2018 car there , I went there recently to have 4 new tires put on and I loved the employees that worked there they were amazing and very professional. More

by princessblueeyes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Cosner
Nov 24, 2020 -

Mazda of Columbia responded

We are so happy to hear that you had such great service! We can't wait to see you again!

November 23, 2020

The whisperer(Cody) is the truth...lol...lbs...MC your the goat keep it up....the whole establishment is everything definitely recommended to everyone Ik that is looking for professional help with finding More

by QUANNIECE49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon DeArmas
5.0
This rating includes all reviews, with more weight given to recent reviews.
MC Dampier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Angel, Jessica Cosner
Nov 24, 2020 -

Mazda of Columbia responded

Thank you for such kind words for our dealership. We are happy to hear that Cody and MC provided such a good experience. See you next time!

November 21, 2020

Jessica in customer service, is fabulous! The technician did a wonderful job as well. I had to have my entire bottom seat replaced because the heater went out. In Central Missouri, I’m glad to have that w More

by g_marshallbaskett@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jessica Cosner
Nov 23, 2020 -

Mazda of Columbia responded

Thank you for such kind words for our team! Glad we were able to get your seat replaced in time for winter!

November 21, 2020

Everythibg went as expected, the service team is fantastic! They called with proposed services and the shuttle was great, quick and very friendly, i highly recomend it. More

by elanie_m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
Nov 23, 2020 -

Mazda of Columbia responded

Thank you for your kind words for our service department! Glad we were able to help you with your service needs!

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