Bill Utter Ford
Denton, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Bill Utter Ford service department was awesome. My 2016 F150 had a safety recall and it was resolved promptly. Gregg scheduled it within a day. F150 had a safety recall and it was resolved promptly. Gregg scheduled it within a day. More
Overall great experience! Cory was great to work with. We got the car we wanted and it was a fast happy experience and will return if they can create another great deal on a new truck or the New Bronco! got the car we wanted and it was a fast happy experience and will return if they can create another great deal on a new truck or the New Bronco! Military friendly! More
Cory was the kindest, most helpful sales associate we have ever worked with. The whole process was so easy and relaxed from start to finish. We really appreciated him finding the exact vehicle we wanted have ever worked with. The whole process was so easy and relaxed from start to finish. We really appreciated him finding the exact vehicle we wanted and sending personalized video updates. He was so friendly and thorough, making sure all of our questions were answered. If only buying a new car was always this easy! More
Very friendly and fast service. Service writer Gregg very nice. Would recommend Bill Utter to anyone looking for a new car or service That’s all nice. Would recommend Bill Utter to anyone looking for a new car or service That’s all More
Great dealership and the service is impeccable. They take really good care of their patrons. I would and have recommended them to others. The buying process was painless really good care of their patrons. I would and have recommended them to others. The buying process was painless More
Tanya in parts and Greg in service are excellent to work with. The only thing that would make this better is if the survey system in it's current form was abolished. If you want to give customer's surveys with. The only thing that would make this better is if the survey system in it's current form was abolished. If you want to give customer's surveys in an effort to improve your product/brand then that is great. However demanding a perfect score, considering a 9 a failing grade and punishing the service advisor's pay because someone didn't like the brand of coffee served is complete and total bulls**t. More
Working with Joseph was a great experience. Joseph was able to meet my price and find my car at another dealership. He had it delivered quickly and everything went very smoothly. I am completely satisfied able to meet my price and find my car at another dealership. He had it delivered quickly and everything went very smoothly. I am completely satisfied with my experience. More
Service was speedy and efficient, I appreciate no one tried to up sell me on anything. I also loved the fact my tires were rotated and inflated to manufacturers' PSI standards and braked were checked wit tried to up sell me on anything. I also loved the fact my tires were rotated and inflated to manufacturers' PSI standards and braked were checked without me having to ask and fluids all topped off. Excellent Customer Service!! Thank you More
Easy, no pressure, no haggling dealership. They kept me informed during the car ordering process and ensured that the vehicle was delivered to my complete satisfaction. informed during the car ordering process and ensured that the vehicle was delivered to my complete satisfaction. More