Maple Hill Auto Group
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,036 reviews
I was able to book my appointment online and it was very easy. When I arrived for the appointment, the young lady who helped me was extremely nice and helpful despite being short staffed that day! easy. When I arrived for the appointment, the young lady who helped me was extremely nice and helpful despite being short staffed that day! More
I really appreciated the direct, knowledgable, and responsive service I received. Ed Fitts has been very helpful in every aspect of the sale. He made it easy. I would definitely recommend. responsive service I received. Ed Fitts has been very helpful in every aspect of the sale. He made it easy. I would definitely recommend. More
I was delighted with Kelsey’s customer service after a hiccup with one of the service parts. Her response, calmness and focus on the customer was awesome. She certainly has CS as one of her core compete hiccup with one of the service parts. Her response, calmness and focus on the customer was awesome. She certainly has CS as one of her core competencies More
We have always received excellent service at Maple Hill Auto, for both our 2019 Audi Q7 and our 2019 VW Beetle convertible! Kelsey does a great job! Auto, for both our 2019 Audi Q7 and our 2019 VW Beetle convertible! Kelsey does a great job! More
Buying a Subaru from Maple Hill Auto Group was very simple. It was a great experience right from the start of driving onto the lot. Aaron was very helpful, low pressure and very easy to talk to. I i simple. It was a great experience right from the start of driving onto the lot. Aaron was very helpful, low pressure and very easy to talk to. I intended on buying used. He simply answered my questions, had the info I was looking for, showed me the value of Subaru and before we knew it we were test driving a brand new Outback. (I have been wanting to look at these for about a year now). Then, we ended up Leasing a brand new 2021 Outback, white with black leather interior, moon roof and an awesome computer system that will keep our family safe and sound. (provided I don't do anything stupid)LOL. Anyway, what a great experience dealing with Aaron at Maple Hill Auto Group - Subaru Dealer. It's our first one and we are excited to enjoy and make memories with it. - Christopher More
waited 90 minutes for an appt for a simple oil change. Also, my dash shows I am overdue for an oil change, you didn't reset it or else you didn't actually change my oil....I don't know which is true. Also, my dash shows I am overdue for an oil change, you didn't reset it or else you didn't actually change my oil....I don't know which is true. More
Great customer care and auto service. I did not purchase my vehicle at the dealership but selected it over another one in South Bend because of the courtesy extended during my first phone call. my vehicle at the dealership but selected it over another one in South Bend because of the courtesy extended during my first phone call. More
The customer service at Maple Hill was professional and engaging. In fact, anytime I enter the building, your staff greets me with courtesy. Tim's professionalism is awesome. engaging. In fact, anytime I enter the building, your staff greets me with courtesy. Tim's professionalism is awesome. More
Recently Phil helped my daughter her with the purchase of her new Hyundai. Phil and Matt were Awesome!!!! Had some recall work done on my Hyundai and Steve Nutt was right on top of it all. He should great c her new Hyundai. Phil and Matt were Awesome!!!! Had some recall work done on my Hyundai and Steve Nutt was right on top of it all. He should great care and concern for my issues. More