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Volvo Cars Mall of Georgia

Buford, GA

4.9
2,144 Reviews
Since opening in 2018, Volvo Cars Mall of Georgia has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Volvo Cars Mall of Georgia is a Best of Gwinnett award winner as voted on by Gwinnett residents and shoppers.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,144 reviews

January 19, 2021

Very efficient and seamless process with the dealer! I love the vehicle I purchased and have received rave reviews from family and friends. I would recommend to others to visit this dealership. More

by DTOLAND59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Trask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Barnes
Jan 20, 2021 -

Volvo Cars Mall of Georgia responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

January 18, 2021

We immediately felt taken care of. Ashley was friendly, helpful, and honest in answering questions. We didn’t feel pressured to buy or add on services. I love my new Volvo! More

by Kbbcarswell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Trask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Volvo Cars Mall of Georgia responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 18, 2021

David provided me with the best car buying experience I have ever had. He was knowledgeable, friendly, and very respectful of my time. I would highly recommend working with him and Volvo Mall of GA. More

by Maineskiing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Volvo Cars Mall of Georgia responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for the positive feedback, and we hope that you have a great day!

January 18, 2021

These ladies were amazing! They were knowledgeable and patient with all of my questions. They embody my reasons for my continued return to Volvo. It’s a great car but the service is what positions them More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Difiore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denton Gupton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Berwind, Chris Corbitt
Jan 20, 2021 -

Volvo Cars Mall of Georgia responded

Thanks, Jm! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

January 18, 2021

We live in Texas, but found the car we wanted at Volvo Cars Mall of Georgia. They had the best price with all the features I wanted on the car. And being from Georgia I was very familiar with the Jim Elli More

by meritgallagher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Jan 20, 2021 -

Volvo Cars Mall of Georgia responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 15, 2021

Great experience for buying our cat. Zach was excellent as we the people inside the store. Great facilities and greeting area. Live our car. Thanks More

by Mbhough2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Miller-Hogg, Alexis Walls
Jan 18, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 15, 2021

What a "Great" Customer experience that was worth the ride. After having a bad experience at their Volvo sister location, I decided to try a different location. I received a web response from my inquiry More

by MARVROGERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Trask
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denton Gupton, Justin Barnes
Jan 18, 2021 -

Volvo Cars Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2021

Service appointment. Promptly responded to my inquiries. Provided detailed status updates. Always felt confident the repair would be correctly. I was always kept in the loop. More

by PRAYNGWES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Jan 18, 2021 -

Volvo Cars Mall of Georgia responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 15, 2021

Good customer service!!!!! Love the way they send you e-mails and always let you know what is going on..We will be buying our next Car from there... More

by robinsonguyshon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Wharton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Volvo Cars Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Volvo Cars Mall of Georgia.

January 14, 2021

After visiting several dealerships in the area, this was the best experience we had in the entire Atlanta area. Keith really took his time explaining each feature of the vehicle and showing us several opti More

by PEYTONEWARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Keith Williams, Alexis Walls
Jan 18, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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