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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,256 Reviews

252 Route 303

Orangeburg, NY

10962

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3,256 Reviews of Bill Kolb Jr. Subaru

April 24, 2021

Joe has been taken care of my family with subaru for 13 plus years I will Not go anywhere else to get my car done up THANKS JOE!!!! More

by no1mechanic0404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rocks!!!!! , Gary Mendelsohn, Howard Bonfield, Joe Postighone, Richard Janke , Juan Torres, Glenn Toker, Kendall Glaspie, Frank Piscani, Anthony Pagano
Apr 26, 2021 -

Bill Kolb Jr. Subaru responded

Thank you for your business over the years! We are proud to have Joe on our team and happy to hear that you are so confident in him to get the job done. Drive safely, and we are looking forward to seeing you back at Bill Kolb Jr. Subaru!

April 23, 2021

Customer service/parts/hq couldn’t help after giving me 2 faulty transmissions on 2015 legacy that they replaced. Disgusting. Lawsuit en route for lemon. More

by Purpledevil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pal Palanca.
May 13, 2021 -

Bill Kolb Jr. Subaru responded

We at Bill Kolb can be as frustrated with some parts as you can be. We, as a dealer, have no control over the parts manufacturing processes. I am unaware of any vehicle that has had 2 transmissions installed. I assure you under all normal circumstances, Subaru of America stands behind the vehicles better than any other manufacturer, bar none. Please contact me so I can look into this situation for you. Thank you, Joseph Minns - Service Manager - 845-359-7777

April 22, 2021

Not a great experience with the salesperson. A number of issues, including flaws with the car that I was not told about. He does not seem to recognize that a sale must be worked for and to be considerate. More

by Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Lyons Jr.
May 14, 2021 -

Bill Kolb Jr. Subaru responded

I'm so sorry to see the low rating. We want to be straightforward about our vehicles and it's concerning to read about your experience. Would you please give me a call when you have a free moment? I would appreciate the chance to learn the details about what happened here. Thank you, Chris Flood - General Manager - 845-359-7777

April 17, 2021

Gary went out of his way to make the purchasing of the previously owned car easy and enjoyable. Marty gave us the best loan deal possible. More

by TomPTech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Mendelsohn, Marty Shuvall
Apr 19, 2021 -

Bill Kolb Jr. Subaru responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Gary and Marty both took such good care of you here at Bill Kolb Jr. Subaru, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

April 17, 2021

I just want to say thanks for gettiing me such a great deal on the car i was looking for. I got exactly what i wanted. The process was easy, the approval was quick. Pleasant experience, i would recommend More

by Silvia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, John Lyons Jr.
Apr 19, 2021 -

Bill Kolb Jr. Subaru responded

Silvia, thank you for the review! We couldn't be happier to hear that you had a great experience working with our team at Bill Kolb Jr. Subaru, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!

April 16, 2021

Took a trip up to this dealership from Brooklyn to get my very first car, was right away introduced to Gary and the process was very straightforward and easy. Gary was very professional and fun to be around. More

by mrodriguez6194
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Mendelsohn, Paul Spiegel, Anthony Pagano
Apr 19, 2021 -

Bill Kolb Jr. Subaru responded

There is nothing better than hearing that our team made car-buying easy and enjoyable! Thank you for choosing Bill Kolb Jr. Subaru and sharing your glowing feedback about Gary. Safe travels in your new ride!

April 16, 2021

Purchased our third Subaru Outback on April 12 from Howard Bonfield at Bill Kolb. We would not go to any other dealership as we are delighted with the service received. It is important to find and stay More

by iris7.rw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Chris Flood, Marty Shuvall, Pedro Duarte
Apr 16, 2021 -

Bill Kolb Jr. Subaru responded

Iris - We are honored to have you as a loyal Bill Kolb Jr. Subaru customer and delighted to hear that your recent purchasing process was five-star worthy. Thank you for the fantastic review about Howard! We truly appreciate your support and wish you safe driving in your new ride.

April 15, 2021

Frank was very friendly, efficient and patient with us. It was a great experience and we left with a car.... I would recommend it to everyone I know. More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Piscani
Apr 15, 2021 -

Bill Kolb Jr. Subaru responded

Thank you, Michelle, for leaving Bill Kolb Jr. Subaru a review! We're thrilled to hear that Frank was such a pleasure to work with and we wish you safe travels in your new vehicle!

April 15, 2021

Service Advisor Al Cisneros is extremely helpful and accommodating. He is knowledgeable and customer centric. One of the reasons I choose to leverage this service center is the outstanding service and f More

by Amy L
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Advisor Al Cisneros
Apr 15, 2021 -

Bill Kolb Jr. Subaru responded

Thank you, Amy, for leaving Bill Kolb Jr. Subaru a review! We're grateful for your confidence in us and we look forward to working with you next time!

April 13, 2021

Howard you as readily accessible anytime I had a question regarding my purchase. He made the car buying experience enjoyable through his sense of humor, and his understanding of what I needed. He stood heads More

by dejablue2102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Chris Flood, Paul Spiegel
Apr 13, 2021 -

Bill Kolb Jr. Subaru responded

There is nothing we love more than hearing that our customers are enjoying their time working with our Bill Kolb Jr. Subaru team. Thank you for the great review of Howard! We wish you safe and happy driving in your new vehicle.

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