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Rusty Wallace Kia Alcoa
Louisville, TN
6,309 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,309 reviews
May 04, 2021
They done a great job they where friendly they were very professional with their work I will always buy my cars from this dealership when I need one very professional with their work I will always buy my cars from this dealership when I need one More
by JOHNNYWPATTY28
Verified CustomerEmployees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
Helpful May 04, 2021
Your old change prices are over the top, I will not be back there for another oil change. There are several competitive places of business that I will be using for now on. back there for another oil change. There are several competitive places of business that I will be using for now on. More
by tbsbal
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 03, 2021
Curtious , friendly and fast. Waiting area and bathrooms very clean. Great great great great great great great great great great great great great great place. very clean. Great great great great great great great great great great great great great great place. More
by skjmj
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 03, 2021
Wonderful service! Kevin is great and the rest of the staff as well. They kept me updated as the work progressed. Love the free car wash! staff as well. They kept me updated as the work progressed. Love the free car wash! More
by LynnWetherall
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 03, 2021
They did a nice job and were kind. BUT, They took my car in at 2:00 and they did not Finish until 4:37. All I needed was a oil change, tire rotation. 2 1/2 hours was way to long to sit and wait. I w car in at 2:00 and they did not Finish until 4:37. All I needed was a oil change, tire rotation. 2 1/2 hours was way to long to sit and wait. I will go somewhere else where they will respect my time the next time I need oil change. More
by dianna1011
Employees Worked With
ALEX FERRER
May 03, 2021
Had a great experience at this service center. Alex was my advisor and he kept me informed and helped me understand what was being done to my vehicle. my advisor and he kept me informed and helped me understand what was being done to my vehicle. More
by Michelleunc0118
Employees Worked With
ALEX FERRER
May 03, 2021
Easy to check-in. Service performed exactly on time (I was under a time crunch). They cleaned up the vehicle afterwards. Very friendly and cordial. was under a time crunch). They cleaned up the vehicle afterwards. Very friendly and cordial. More
by DMAYFIELD777
Employees Worked With
ALEX FERRER
May 03, 2021
Always excellent service. Highly recommend. Price is great and the whole team is great to work with. Always use them for all of my service needs. great and the whole team is great to work with. Always use them for all of my service needs. More
by DENISEBURRIS
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 03, 2021
Great service! Very kind, broke everything down for me to understand what they have done and want I needed! The Lady who checked me in an out was AWESOME! Super sweet understand what they have done and want I needed! The Lady who checked me in an out was AWESOME! Super sweet More
by natashjaakers
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
