Fretz RV

Came back to trade in our first camper for a bigger one. Al Papa was our salesman for both purchases. He did a great job. Al Papa was our salesman for both purchases. He did a great job. More

We have been very satisfied with all aspects of our purchase of a Roadtrek Zion. Pete Poloni invested time and energy and was patient and responsive at all times. The delivery experience as well as fol purchase of a Roadtrek Zion. Pete Poloni invested time and energy and was patient and responsive at all times. The delivery experience as well as follow up support have been excellent. Would definitely recommend Fretz and Pete Poloni if you are in the market for a motor home More

We drove from CT 4 hours to finalize our Jayco Redhawk 24B purchase. It went smoothly, everyone was professional. Special thanks to Rachel and staff in service and Steve Fretz who made it all possible. Th 24B purchase. It went smoothly, everyone was professional. Special thanks to Rachel and staff in service and Steve Fretz who made it all possible. They were very busy but always had time for our needs. We were accommodated on site while Kyle expertly prepped our car to tow. He did an excellent job! Overall it was a stress free experience and we recommend Fretz RV for sales and service. More

Peter was very easy to work with. The was the second unit we purchased from Fretz. If we where to purchase another RV I would defiantly go back to Fretz and see Pete we purchased from Fretz. If we where to purchase another RV I would defiantly go back to Fretz and see Pete More

What a wonderful experience! Mark and Brian were so helpful and knowledgeable and made our purchase so much easier! We highly recommend this great dealership!! helpful and knowledgeable and made our purchase so much easier! We highly recommend this great dealership!! More

Had a great experience dealing with Fretz RV. My salesmen Rick Hand was very knowledgeable about the Pleasure Way motor home we purchased. Would highly recommend this dealership. Charlie & Chris Murphy Rick Hand was very knowledgeable about the Pleasure Way motor home we purchased. Would highly recommend this dealership. Charlie & Chris Murphy More

February 18, 2021 I paid a $1000.00 deposit on a February 18, 2021 I paid a $1000.00 deposit on a $180,000.00 RV to drive to my new home in Texas, but within a few days my salesman texted me in a p February 18, 2021 I paid a $1000.00 deposit on a $180,000.00 RV to drive to my new home in Texas, but within a few days my salesman texted me in a panic saying that my deposit was only so I could LOOK at it before they sold it to someone else. I ran a check up there for the total amount on February 26, 2021 but I still needed the correct information how to safely use it during freezing temperatures. People in Texas were dying during the freeze, and RV plumbing was freezing and bursting pipes. My salesperson gave me all incorrect info, like that there is a spare tire- and there is not, and that it would be fine to use the plumbing to drive to Texas in freezing weather- and its not. I hired an expert to check the RV on 3/9 for $700.00 but the head of sales at Fretz RV, Gary Geib, assured me that he would fill the tanks with water to demonstrate the system, so I canceled the expert and paid his $50.00 cancellation fee. But Fretz never filled the tanks with water, and I had to leave again without my RV. I discovered on my own that there IS a heating system that would prevent these freezing issues, and the GM Eric Fasci wrote he would get it done, that was 3/11. Then the salesman tells me on 3/17 they will store it instead. I said no, I need my RV and the heaters installed as the GM committed the week before. No answer. I called today and got the Sales Manager, Gary Geib, committed to giving me a date for the install of the needed heaters by noon today. Within an hour Gary wrote me an email saying that Monday Bob Bodkin, the service manager would call me to discuss. I have all their emails and text committing to do this work but they wont honor any of their commitments, written or on the phone or in person, I am out nearly $200,000.00 Fretz RV is totally taking advantage of me, a single woman who needs to travel to Texas in the time of Covid, RVs are backordered for a year in super high demand and these are the games that RV dealers play. More

This is our 2nd purchase from fretz very good experience they are honest and knowledgeable. We live 6 hours away from them but consider it worth the ride. Looking forward to our 3rd purchase they are honest and knowledgeable. We live 6 hours away from them but consider it worth the ride. Looking forward to our 3rd purchase More

We bought a one year used RoadTrek Zion from AL Papa at Fritz. I cannot recommend Al or Fritz highly enough. They were responsive to our calls. Even 4 months later at 9pm the Friday night before Christma Fritz. I cannot recommend Al or Fritz highly enough. They were responsive to our calls. Even 4 months later at 9pm the Friday night before Christmas when we had problem at Walmart parking lot miles from home - Al was pleasant and got us on road in 10 minutes. We had some motor problems initially, probably because Zion mostly sat in garage for a year before we owned it, and Al made sure we got everything fixed under Road Trek warranty at authorized repair dealer and Fritz under their extended warranty. We were new to RVs and a friend assured us ritz was worth a trip to Pa. We were Lucky! More