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MINI of Ontario

Ontario, CA

4.9
190 Reviews

1251 Auto Center Dr.

Ontario, CA

91761

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190 Reviews of MINI of Ontario

June 16, 2021

Excellent service from the moment I was greeted by your staff upon pulling into the service driveway. Pam, our service advisor, was very knowledgeable, kind and communicated throughout the time our Mini Co More

by KH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam
Jul 27, 2021 -

MINI of Ontario responded

That's wonderful to learn! We are thrilled to see that you were treated to exceptional service from start to finish. We enjoyed working on your Mini Countryman and MINI of Ontario welcomes you back at any time.

June 15, 2021

Really liked the video from the mechanic ! Very helpful! Appreciate having a loaner car. Very happy that the service was done the same day. Wish that you would open a dealership in the Palm Springs area wh More

by Janiscuts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos, Doug Pielemeier
Jul 20, 2021 -

MINI of Ontario responded

Thank you for your awesome review, Janis! We are always happy to be of service and are so glad to see that the video from the mechanic was beneficial for you. Don't hesitate to let us know if there is anything else that MINI of Ontario can do for you.

June 14, 2021

Prompt, efficient and very professional are the three words that come to mind when describing my experience with Mini of Ontario. Thank you for taking great care of my Mini! More

by DOliva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Centeno
Jul 29, 2021 -

MINI of Ontario responded

Thank you for the excellent review! Your three kind words are truly appreciated. We love taking care of your Mini and are glad you chose MINI of Ontario for your automotive needs.

June 10, 2021

Excellent service advisor, great video of how the car is maintained and what is needed to secure your vehicle on the road! Truly impressed with technology More

by andrade15802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Senteno
Jul 20, 2021 -

MINI of Ontario responded

Thank you for sharing your feedback with us! We are happy to learn that the MINI of Ontario Service Department has exceeded your expectations. If there is anything else that we can do for you, please be sure to let us know.

May 31, 2021

Very satisfied with the experience at the dealer. Although I didn’t get a call that my car was ready for pick up until 10 minutes before closing, because of my distance and time of day I had to leave More

by Mr. Beasley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Pielemeier
Jul 20, 2021 -

MINI of Ontario responded

Thank you for sharing your feedback with us, Mr. Beasley. We are glad to see that your overall impression at MINI of Ontario was a positive one. If there is anything else that we can do for you, please be sure to let us know.

May 10, 2021

Everyone was very nice from beginning to end. I appreciate that they call to remind me of Maintenance needed in keeping Iddy Biddy running good More

by Iddy Biddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos, Doug Pielemeier
Jul 20, 2021 -

MINI of Ontario responded

That's great to see! We are so happy to learn that Iddy Biddy is running in top-notch condition; we couldn't have it any other way! Please let us know if MINI of Ontario can be of future service to you.

May 01, 2021

Wonderful car buying experience. David and Alex were friendly and went above and beyond. BMW finance was subpar. Their personnel and customers were not following mask rules as posted. More

by comaneci01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex and David , Doug Pielemeier
May 01, 2021 -

comaneci01 responded

See above review

April 24, 2021

The service writer helped me was great. He explained everything clearly & met my expectations. The service department itself needs to have more service writers, wait time was long & no one picked up More

by Jphohua
Recommend Dealer
Yes
Employees Worked With
Daniyal Binazeem
Apr 26, 2021 -

MINI of Ontario responded

Thank you so much for your feedback! Daniyal and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 17, 2021

Their service department is exceptional. Daniyal Was very helpful and the service tech even sent videos of the work they were doing. I’ve never seen anything like this! Top notch. More

by Fishheads1.0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniyal
Apr 18, 2021 -

MINI of Ontario responded

We really appreciate your great feedback! We are glad you enjoyed the video updates to keep you informed. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 15, 2021

Well everything it was OK I’m very happy that I have my car back in a good condition thank you so much for your help have a nice day bye-bye More

by rudavia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Pielemeier
Apr 16, 2021 -

MINI of Ontario responded

Thank you for visiting MINI of Ontario. We are happy to know that you were satisfied with our services. We look forward to working with you again.

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