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Russ Darrow Nissan of Milwaukee
Milwaukee, WI
882 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 882 reviews
July 08, 2021
Mike was amazing! He was patient, understanding and definitely showed outstanding Customer Service! Need a car, Go see Mike!!! It was a great experience. Thank you for making this process as painless a definitely showed outstanding Customer Service! Need a car, Go see Mike!!! It was a great experience. Thank you for making this process as painless as possible! More
by bballkidx3
Helpful July 08, 2021
Everyone was friendly helpful and very easy to work with. Mike was great did not feel any sales pressure at all. Mike was great did not feel any sales pressure at all. More
by Shelli57
Employees Worked With
June 29, 2021
Super disappointed- just bought a brand new 40k vehicle from Russ Darrow Nissan Milwaukee and not a month into ownership did it have a leaking roof. I brought it into a Nissan dealership because everything from Russ Darrow Nissan Milwaukee and not a month into ownership did it have a leaking roof. I brought it into a Nissan dealership because everything should be under warranty. Not only did I not receive a loaner vehicle, they had it for a full day and they are having me bring it in at least one more time. The problem is not fixed, and it was due to needing a part unavailable in the US. Meanwhile it’s rained every day and my vehicle leaks. The problem was not with the Nissan dealership I dealt with, the problem was with Russ Darrow Nissan when I called to inform them about my issues. They did not offer any type of compensation— not even a free oil change for my inconvenience on a defective car. This is NOT a way to retain customers. More
by Deborah
Employees Worked With
Steve Perkins
June 22, 2021
I love working with Steve and his crew I went there with no credit my first time and now I’m two cars in I love them and recommend them to anyone they help you Steve makes the impossible possible no credit my first time and now I’m two cars in I love them and recommend them to anyone they help you Steve makes the impossible possible More
by Joselyne
Employees Worked With
Other Employees :
John I did not forget about you , Steve Perkins
June 19, 2021
Mike was awesome to work with- helpful, knowledgeable, funny, & willing to go the extra mile! I would highly recommend working with Mike when purchasing a car. funny, & willing to go the extra mile! I would highly recommend working with Mike when purchasing a car. More
by NissanAltima
Employees Worked With
June 19, 2021
Russ Darrow Nissan have top tier employees with excellent customer service, they really worked with me to get the suv that fits me best, im very satisfied with my purchase. customer service, they really worked with me to get the suv that fits me best, im very satisfied with my purchase. More
by ali.sumaiyah
June 19, 2021
Wouldn’t know What to do without him and Steve they definitely got me what I needed At a Very Reasonable price ... I’m Very Satisfied Great Salesmen..... definitely got me what I needed At a Very Reasonable price ... I’m Very Satisfied Great Salesmen..... More
by Kenyettamcgeek
Employees Worked With
Steve Perkins
June 16, 2021
Great experience! Everybody was nice and helpful. Highly recommend this dealership. My salesman Mike not only put me in a great car it something i truly love now. recommend this dealership. My salesman Mike not only put me in a great car it something i truly love now. More
by Dariana Davis
Employees Worked With
June 15, 2021
I received spectacular customer service when I purchased my vehicle. I wasn't pressured to get a vehicle nor ignored like I couldn't afford to purchase one my vehicle. I wasn't pressured to get a vehicle nor ignored like I couldn't afford to purchase one More
by sugga1960
June 09, 2021
Mike was excellent seeing my new lease deal through from start to finish. Very much a people person. I'll recommend him to my mom start to finish. Very much a people person. I'll recommend him to my mom More
by sburns
