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Jim Marsh Chrysler Jeep

Las Vegas, NV

3.3
224 Reviews
Welcome to the all NEW Jim Marsh Chrysler Jeep We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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8575 W Centennial Pkwy

Las Vegas, NV

89149

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Showing 224 reviews

October 31, 2021

Johnny was so responsive and helpful during the whole process. This was our second car purchased from this dealership and nothing but great things to say. More

by kates21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Char
Nov 01, 2021 -

Jim Marsh Chrysler Jeep responded

We deeply appreciate your kind words and continued support of Jim Marsh Chrysler Jeep. Thanks for the great review and congrats on your new car!

October 31, 2021

The service was great, there was no BS. I told them where I stood, they did the same. It is the way car buying should be. More

by Jfishe08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aija was very instrument in the start of the process all the way until the final payment. Johnny dug out the car shortly after it got of the truck. They were great all the way around. , Daniel Drezner, Charlene Barber
Nov 01, 2021 -

Jim Marsh Chrysler Jeep responded

Thanks for reviewing Jim Marsh Chrysler Jeep! We're pleased that your purchase went smoothly and without any hassle.

October 23, 2021

Johnny and Jim Marsh made the buying experience extremely pleasant. Thanks so much for all your help! More

by luketysdal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Jim Marsh Chrysler Jeep responded

Congrats on your purchase, and we're pleased that Johnny and Jim made things easy. See you again next time here at Jim Marsh Chrysler Jeep!

October 05, 2021

The body shop and Randy are top great place. Randy was great throughout the process. More

by dklos9974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy O”donnell
Oct 05, 2021 -

dklos9974 responded

The body shop repairs are were perfect. Randy O’Donnell was a pleasure to deal with!! If your car needs body work take it to Jim Marsh body shop!

Oct 06, 2021 -

Jim Marsh Chrysler Jeep responded

Thank you for posting about your experience with Randy. We're so glad to hear that he took care of you and we look forward to your next visit to Jim Marsh Chrysler Jeep!

October 04, 2021

Tony along with the whole Jim Marsh family provided the best car buying experience. They were all very thorough and organized. I will definitely be spreading the word about the customer service I received More

by Bridgetbryan13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Tony Bowler
Oct 05, 2021 -

Jim Marsh Chrysler Jeep responded

Congratulations on your new car! We are thrilled that Tony and the team made your purchase experience so seamless and earned your recommendation. Thank you from all of us at Jim Marsh Chrysler Jeep!

September 30, 2021

Jeanie Converse finance manager at Jim Marsh Jeep is only interested in one thing, how much money she and Jim can steal from your pockets!! I have excellent credit and she gave me one of the worst money fac More

by robertb8284
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeannie Converse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Jim Marsh Chrysler Jeep responded

While I am happy Aaron was able to assist you successfully, this review is difficult to read, as we run our business with the purpose of doing what's best for our customers. I sincerely apologize that you didn't have a better leasing experience with us, and can assure you it is never our intention to mislead our guests. I would be grateful to step in and address your concerns directly. Please give me a call at your convenience. Thank you, Mark Grim - General Manager - 702-946-9000

Oct 15, 2021 -

robertb8284 responded

WOW!! I just had a conversation with Mark Grim, General Manager at Jim Marsh Jeep. Allow me to also state before delving into the content of the call that I went into this with no expectation of anything changing other that there be an understanding of what actually occurred. Mark Grim states in his response that he wanted to "address my concerns directly," yet when I call and explain who I am he asks, "How can I help you?" Amazing he posed that question when he's the one who requested I call him to discuss this issue! Did he think I wrote a negative review because I was looking for something? Unlike him I'm a person of principal and integrity. From the moment he answered the phone my impression was he just wanted to go through the motions and get the call over. He has no concept of what the purpose of this call should have been. It would involve something called "HONESTY and DISCLOSURE!" What I discovered in speaking with Mark is he's just as deceitful as Jeanie Converse and just as big a liar as she is. He totally wrote his response because he was told or felt compelled to put something on this platform and was completely uninterested in discussing anything relevant. He wasn't interested in discussing this in a professional way he wanted to just quash it and hope I went away. No need to say anything more other than I wonder if Mark understands the term "Customer Service!" He would never make a GM at a dealership back in the Midwest and probably made GM here because he was a cheap purchase. Again BUYER BEWARE when going to Jim Marsh Jeep! All they're interested in is separating you from your money! I stand by everything I stated in my previous review of Marsh and his dealership and everything in this response to Mark Grim! Maybe with my purchase Jim Marsh can now include dessert with his lunch!

August 06, 2021

Tony was great! We were 1st time used car buyers and we had LOTS of questions. We also were worried that we wouldn't be able to meet at a price range of comfortable payments but they were about to find a f More

by jasmonreal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bowler
Aug 06, 2021 -

Jim Marsh Chrysler Jeep responded

Congratulations on your new car! All of us at Jim Marsh Chrysler Jeep appreciate the time you took to write about your experience working with us during your new car purchase. We are thrilled to hear Tony was able to assist you so successfully. We especially love that he helped you drive home in the right car for you. Your feedback is very important to us, and we thank you for your support. Take care!

July 29, 2021

We finally have our dream car! Thanks to Jim Marsh especially to Johnny! He is very easy to work with. We love how fast and smooth the process is! Everything is explained well and he was so accommodat More

by Virna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Jim Marsh Chrysler Jeep responded

Virna, there is nothing we love more than helping a guest drive away in their dream car! Thank you for choosing Jim Marsh Chrysler Jeep and for highlighting Johnny's great work. We wish you many safe and happy miles ahead!

July 04, 2021

Great dealership with friendly staff and amazing service. Tony Aka test drive tony was a blast to do business with . Answer all my questions and even showed me some cool magic tricks , he really made me feel More

by Rafacruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie Converse
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Bowler
Jul 06, 2021 -

Jim Marsh Chrysler Jeep responded

This review made us smile! Thank you for trusting Tony and the Jim Marsh Chrysler Jeep team with your vehicle buying needs - we hope the new car exceeds your expectations! Safe travels, and come back again next time!

June 19, 2021

Johnny and Team were amazing. They took a ton of time to work with us on our purchase going through a number of different options and made the experience one to remember. More

by SVirdin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Manglona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Converse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Jim Marsh Chrysler Jeep responded

Thank you for taking the time to review us! We're thrilled to hear that Johnny and the rest of the Jim Marsh Chrysler Jeep team were able to make your purchasing experience one for the books, and we're deeply grateful for your business. Drive safe and see you next time!

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