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Scott Honda of West Chester

West Chester, PA

4.9
3,488 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,488 reviews

June 22, 2021

Scott Honda is always professional and never pushy. This was our second purchase from Scott and Aaron and it has always been an easy and low-pressure experience. Aaron is always attentive and gives us all t More

by kate.tomasco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Scott Honda of West Chester responded

Welcome back and thank you for once again choosing the team at Scott Honda to make your vehicle dreams a reality. We're so glad to hear that Aaron handles each visit thoughtfully so you can make the best choice for your family. We also love to hear that each time you visit our service center, you drive off with a smile. 'Til we see you again :)

June 21, 2021

Rob was very understanding of our situation and took extra time to make sure that we were fully satisfied with what we had decided to do. He also had a nice personality and made us feel comfortable More

by joehalloran31
Recommend Dealer
Yes
Employees Worked With
Rob Rodriguez
Jun 28, 2021 -

Scott Honda of West Chester responded

Hi Joe, thank you for sharing your feedback! We're so glad to hear that Rob earned your satisfaction while helping you purchase a new Honda. We're committed to car shopping your way, and that means personal attention to your needs. The pleasure is ours. Happy driving!

June 21, 2021

Thanks Hiep for all your help! Much appreciated! 👏🏽👏🏽👏🏽👏🏽 I love my new car! More

by vania.ramos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
Jun 28, 2021 -

Scott Honda of West Chester responded

Congratulations on your new Honda... we're so excited to hear you're still loving it! Enjoy every mile :)

June 21, 2021

Good service. The folks at Scott take the time to Good service. The folks at Scott take the time to explain what was done to the car. More

by Thornburg1900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Jun 28, 2021 -

Scott Honda of West Chester responded

Thoughtful service means valuing your time, and we're happy to spend all the time it takes for you to feel comfortable with your Honda service. Thank you for sharing compliments for our team. We're proud to be the place you trust for all your Honda needs!

June 20, 2021

Performed maintenance and inspections on time and at a reasonable price. The service rep was knowledgeable and helpful with all of my questions. Scheduling was easy too. More

by KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Scott Honda of West Chester responded

Thanks for sharing what you love most about a comfortable, convenient maintenance visit at Scott. It's our pleasure to treat you and your Honda to thoughtful service!

June 20, 2021

Bill was great - no up sell or oversell. Just what was important for me/us, and how our car choice would be most appropriate for my family. Deep explanations of all features and options - 2921 CR-V EX! Go More

by JJNCPA
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Bill Martin
Jun 20, 2021 -

JJNCPA responded

Despite typo (2021, not 2921), Scott Honda and Bill Martin surpassed expectations.

June 20, 2021

Hiep Luong and the Team at Scott are easily the best customer experience I have ever had. They take care of you like family. Hiep took the time to find me not only a quality vehicle but one that fits my More

by Vipernight
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Hiep Luong, Harlan Hanson
Jun 28, 2021 -

Scott Honda of West Chester responded

Hi Jon, thank you for sharing your story of 100% satisfaction! It is always wonderful to hear how each department works together to make sure you have a 5-star experience. Kudos to Hiep, Tom, and Harlan for their commitment. Earning your 'best-ever' compliment is the best kind we can receive; thank you for choosing our team!

June 19, 2021

Gregory made this experience so easy and amazing. He was so knowledgeable about every aspect of all of the cars and helped us pick the best fit! Would highly recommend him to anyone else looking for a Honda More

by kg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Scott Honda of West Chester responded

Thank you for sharing a 5-star compliment for Greg at Scott Honda! We're excited to know he has earned your confident recommendation!

June 18, 2021

Love the service and prompt responses , helped with loaner, completing the service as expected on time. Called me and kept me updated on the progress More

by Prem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Souther
Jun 28, 2021 -

Scott Honda of West Chester responded

Thanks for sharing your feedback about a recent service visit with Eli! It sounds like communication is very important to you and we're glad that he showed you how important we think it is too. Thoughtful service means transparency and valuing your time when you visit. Thanks for being our guest!

June 18, 2021

Jeff helped me with everything I needed from top to bottom! I went in not even knowing if I was gonna walk out with a car because of my circumstances but he made it possible for me too! As a young coll More

by Feliciticnickole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomas Dainora
Jun 28, 2021 -

Scott Honda of West Chester responded

Awesome review, Feliciti, and congratulations!! We are so excited to be part of your milestone; making this confident decision to purchase a Honda. Thank you for choosing Scott! It is wonderful to hear how Jeff provided thoughtful service for an easy and fun experience...one you feel great recommending. Wishing you many happy miles :)

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