BMW and Mazda of Crystal Lake

Ask for Michelle C, she is the best! She makes the car buying and trade-in process really smooth. Answered every question, sent pictures and videos, and worked within my budget. Great service and she kno buying and trade-in process really smooth. Answered every question, sent pictures and videos, and worked within my budget. Great service and she knows her product. I had a great experience at Anderson BMW Crystal Lake. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. Will definitely buy from Michelle and Anderson BMW CL again. Lovin' the X5 More

This dealership is wonderful! I set up a test drive online after closing time and the next morning received a phone call from Leah confirming my appointment. I arrived at the dealership and was pleasan online after closing time and the next morning received a phone call from Leah confirming my appointment. I arrived at the dealership and was pleasantly greeted by Michelle Canova, the saleswoman helping me. We went over to her desk where she handed me the keys to the car I was going to test drive and told me I could take the car for a drive on my own and to let her know when i returned. When i got back Michelle was more then helpful with any questions I had about the vehicle. The negotiation process was hassle free and very timely with no sketchy sales tactics. I arranged for a time to take the car to my mechanic, Michelle was more than accommodating with my hectic schedule making this a very pleasant and easy car buying experience. I was treated with respect and my time was not at all wasted like at many other dealerships. I would 100% recommend this dealership and Michelle to anyone in the market for a new or used vehicle! More

James was an excellent salesman. He was easy to talk with, down to earth and honest. It was a good experience and I love my new car. I highly recommend Crystal Lake BMW as I have been a very long time with, down to earth and honest. It was a good experience and I love my new car. I highly recommend Crystal Lake BMW as I have been a very long time customer. More

Excellent experience!! Highly recommend this dealership to anyone looking for a new BMW. to anyone looking for a new BMW. More

James Orton, the best car salesman ever- always gives us a great deal. - Larry and Mary Bivens a great deal. - Larry and Mary Bivens More

We had a great experience at Anderson Motors. Car shopping can be very challenging, but Cody, our salesman, and other members of the sales team made it easy and pleasant. We enjoyed our time with Co shopping can be very challenging, but Cody, our salesman, and other members of the sales team made it easy and pleasant. We enjoyed our time with Cody. He was anxious for us to get the right car and tried to make things go smoothly. We did not feel pressured, just cared for. We would certainly recommend Cody and Anderson Mazda. More

Zack was very helpful and got me a good deal! they got me in and out of the dealer fast. I highly recommend Zack and this dealership. in and out of the dealer fast. I highly recommend Zack and this dealership. More

I had a fantastic experience with Ralph, I was In-N-Out of finance within 10 mins. I purchased a lot of cars, this was one of the best finance experiences to date. No pushy sales tactics, which I 100% appr of finance within 10 mins. I purchased a lot of cars, this was one of the best finance experiences to date. No pushy sales tactics, which I 100% appreciated! I also worked with James, he was very helpful and made the whole experience go very smoothly. In the end, he did everything to make me happy with my new car purchase! And I’m grateful for Jim, the sales manager. In the end, he brought the sale to the finish line and got the right numbers delivered! Thanks More

Cody is our favorite car dealer EVER. I wish everyone could have Cody sell them their car. His eagerness to please and his willingness to learn as he went along was refreshing. The dealership had an issu could have Cody sell them their car. His eagerness to please and his willingness to learn as he went along was refreshing. The dealership had an issue with their computer that unexpectedly turned our visit into a 5 hour experience, but the staff all did their best to expedite things the best they could. Ann Cunningham More

Great selecting of new vehicles! Zack was helpful, informative, and professional!! Best car purchasing experience ever! No pressure buying, quick with numbers that offer options towards purchase. Lov informative, and professional!! Best car purchasing experience ever! No pressure buying, quick with numbers that offer options towards purchase. Loved 0% for 36 months. More