Wilde East Towne Honda

Leo was fantastic. Very accommodating of our schedules around my family and never pushed when we had other commitments. Being able to buy at my own pace made the experience much more positive around my family and never pushed when we had other commitments. Being able to buy at my own pace made the experience much more positive More

Back for our 3rd Honda Pilot lease, very happy once again from start to finish with everyone that helped us, special thanks to Dana & Ken!! from start to finish with everyone that helped us, special thanks to Dana & Ken!! More

How would you rate a dealership where you spent over $32,000 on a new vehicle and the A/C didn't work from day #1? It took from 5/24/21 to 7/15/21 to get the diagnosis and part for repair due to back o $32,000 on a new vehicle and the A/C didn't work from day #1? It took from 5/24/21 to 7/15/21 to get the diagnosis and part for repair due to back order. Covid-19 created lots of problems, but parts were still being provided for new vehicles being manufactured. Appears once the sale is made, current customers get in line behind potential customers. Lots of promises, canceled appointments, time at dealership...After a number of weeks I was offered a loaner but would have to turn in my car to secure lot with no weather protection. General Manager later offered to let me keep my car in my garage and have a loaner with A/C. I decided to wait it out. I am still waiting for a return call from the case manager at corporate Honda (not Wilde). Wilde is comping me 2 free oil changes and 2 tanks of gas for my trouble, at my request. This week received 2 reminders of a service appointment in August that is related to this issue. Will need to call to cancel since vehicle is repaired. I hope that future interactions will be positive and Honda's dependability will prevail. I feel my relationship with most individuals at Wilde Honda is positive and that most were doing their best to help me given the corporate and/or management policies by which they must abide. The above rating is based on my experience of corporate and/or management response. Wilde service staff and sales - 4 stars. More

Scott was extremely helpful and kind! He is very knowledgeable about all the features the car's have so he was able to help me set up my CRV settings prior to leaving the dealership. Scott made the knowledgeable about all the features the car's have so he was able to help me set up my CRV settings prior to leaving the dealership. Scott made the whole process run smoothly! I cant say enough good things about this dealership, their customer service is always fabulous! More

Had great service and every single one of my questions were answered to their fullest extent. I will definitely be making a return for a new car again in the future! were answered to their fullest extent. I will definitely be making a return for a new car again in the future! More

I had a pretty good experience at Wilde East Towne Honda. Dana was very friendly and helpful, and Karen the finance manager helped all my paperwork go through quickly so that I could purchase the car on the Dana was very friendly and helpful, and Karen the finance manager helped all my paperwork go through quickly so that I could purchase the car on the same day. More

Great experience with Tank! He’s nice to work with! I’m glad I purchased my car with his awesome help! Highly recommended! Thank you glad I purchased my car with his awesome help! Highly recommended! Thank you More

Everyone is always super helpful, and thorough. I never feel like I’m spending too much time in the waiting line. Dana is the best! feel like I’m spending too much time in the waiting line. Dana is the best! More

I haven't bought a car for 15 years. Dylan replied promptly about availability and set up the test drive to meet my needs. Ashley H. was exactly what I needed. Low pressure, knowledgable and fun to wo promptly about availability and set up the test drive to meet my needs. Ashley H. was exactly what I needed. Low pressure, knowledgable and fun to work with. The process was pretty painless and they had options for paying cash. A slight delay waiting for finance ( likely because they are selling so man y). I'm happy with my choice. And grateful for the no pressure visit. Erik in Finance was fun to work with as well. I'll def recommend to friends and family. More

Was traveling through town on my way home when the lights on my dashboard came on ;notjust one all of them and the car started to buck….not good.Fortunately I was less than 5 miles from Wilde East Honda and on my dashboard came on ;notjust one all of them and the car started to buck….not good.Fortunately I was less than 5 miles from Wilde East Honda and it was 10 minutes before they were closing for the night.I was greeted by Renee Skow (she is a super star).Told her my story and she assured my that my car would be looked at first thing in the morning,I called 5 minutes after they opened in the morning and the service department was already on the case (thank you Darius he’s another super star).Renee calls me in the morning with a progress report and assured my I would by back on the road in no time. Car was in the shop about 3 hours,problem solved and I am back on the road. If I lived closer they would be my dealer. Thank you so much for your kindness and good work More