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Mercedes-Benz of North Haven

North Haven, CT

4.7
1,043 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,043 reviews

August 05, 2021

We have had many issues through this purchase. The main one is they transferred the plates to the new car and never did the new registration. I found this out when my sales person called me to see if I ha More

by danluckner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Spencer Gottschall, Alvar Omoding
Aug 22, 2021 -

Mercedes-Benz of North Haven responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at Mercedes-Benz of North Haven

August 04, 2021

I was in and out in less than an hour with no surprises. It s always good to do business with Mercedes Benz of North Haven. More

by Happy Mercedes Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jordan, Bobby Ericksen
Aug 04, 2021 -

Mercedes-Benz of North Haven responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

August 03, 2021

Alvar at Mercedes-Benz of North Haven was a pleasure to deal with - he was engaging, kind, funny, responsive and didn’t put any pressure on us at all. The dealership itself was beautiful - very bright and More

by heatherb318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Russ Karkachov, Alvar Omoding
Aug 03, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review, Heather! We're happy to hear that Alvar was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Best or Nothing The Team at Mercedes-Benz of North Haven

August 03, 2021

Excellent service. Was very happy. Don was very helpful with everything great guy to work with. I would highly recommend him to anyone who wants to buy a car from this dealership. Tim was also very helpful More

by michaelvoira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Don Shepard
Aug 03, 2021 -

Mercedes-Benz of North Haven responded

Michael, Thank you so much for your kind words for Don, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

July 31, 2021

Michael was amazing very courteous and informative not pushy and a pleasure to work with. I hate buying cars and he made It’s an enjoyable experience. When I get my next car I will be going to him-and he More

by stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Polvere
Aug 02, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Stephanie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Best or Nothing The Team at Mercedes-Benz of North Haven

July 30, 2021

Very happy with my experience. Michael was helpful and made sure everything went good. Perfect customer service and I will definitely be back for my next car, More

by Elisabeth-hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Russ Karkachov, Michael Polvere
Jul 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review, Elizabeth! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Michael to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. The Best or Nothing The Team at Mercedes-Benz of North Haven

July 30, 2021

As always service and parts are at their best. Can't thank them enough for the fast service while taking care of my customers car.. More

by MDAVINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Jul 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 30, 2021

Excellent service outstanding customer service staff was friendly and attentive, Pj salesperson was exceptional and attentive. This is my second Mercedes Benz purchase at this location. More

by jsant66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani
Jul 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with PJ here at Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

July 30, 2021

Don is the best salesman hands down very patient explains the entire buying process to you. Makes you feel comfortable and confident in your purchase. More

by Walter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Jul 31, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your feedback, Walter, on your recent visit to Mercedes-Benz of North Haven. I'm glad to hear that Don was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

July 29, 2021

The service was well organized and went very smoothly. I was notified in a timely manner of the evolution of the job. Everybody was very courteous, More

by A.H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Jul 29, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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