Koch Bethlehem Ford
Bethlehem, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 461 reviews
Ford Koch Bethlehem was quite the experience. Royce was amazing and aided us through the 2 week nightmare that was our reality! He didn’t have much control because he wasn’t in management but he made sure amazing and aided us through the 2 week nightmare that was our reality! He didn’t have much control because he wasn’t in management but he made sure we left with a good car. The car in this picture isn’t the car we have today. That Kia Soul was sold to us under the pretense that it worked properly. The car made these sounds that were similar to a power saw a mechanic would use. We didn’t even want the Kia Soul to begin with but we were convinced otherwise. Had we not brought the Kia Soul back that day we’d be stuck with it. They failed to communicate that the car wasn’t used for a while. They then tried giving us a Nissan the following week while we held on to a loaner (which is now our car) but the Nissan also had problems while driving. At this point we wanted to terminate our services with Ford Koch Bethlehem but they sold our trade in so we could be FORCED to buy a car with them. we went back and fourth with the manager but we had no other options. We came in saying we didn’t want a long term loan and ended up getting just that. Thanks Ford Bethlehem. More
A very nice staff who made all of the moving parts of trading in a lease early with equity for a new vehicle easy to understand. trading in a lease early with equity for a new vehicle easy to understand. More
Great service really did everything possible to get me out of bad situation with my blown transmission & into another car but not just any car one that I will absolutely love!!! out of bad situation with my blown transmission & into another car but not just any car one that I will absolutely love!!! More
Royce provided outstanding Customer Service with a strong emphasis on knowledge leading to our purchase. We would not hesitate bringing our business back as well as letting friends and family know about our emphasis on knowledge leading to our purchase. We would not hesitate bringing our business back as well as letting friends and family know about our positive experience. Thank You! More
They were supposed to rotate my tires and they didn't, I went for a quick lane and they didn't put wiper liquid on me, they didn't check any kind of liquid, they didn't change my tire because a screw didn't went for a quick lane and they didn't put wiper liquid on me, they didn't check any kind of liquid, they didn't change my tire because a screw didn't come out. You didn't tell me when I took my car, I didn't answer More
Great service. Amazing staff! Royce definitely did a great job getting what we wanted. Fantastic great job getting what we wanted. Fantastic More
Royce was very knowledgeable and helpful but not pushy. He worked late and came in on his day off to get me my Bronco. Very happy overall! He worked late and came in on his day off to get me my Bronco. Very happy overall! More
They were ok 3000 mile pier train alert ???? Wouldn’t buy Eccosport again . Junk car Eccosport again . Junk car More
All the staff was very friendly and a please to work with. I would highly recommend them to any family and friends. with. I would highly recommend them to any family and friends. More
Very nice, professional service. Worked to get us within our price range. 2nd time I've used them (I live over an hour away) and would come back again! our price range. 2nd time I've used them (I live over an hour away) and would come back again! More