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Mercedes-Benz of South Bay

Torrance, CA

4.5
808 Reviews

3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 808 reviews

March 20, 2022

Colin Flores did a wonderful job to search a car to match my request which was not to easy with current market More

by sachikodegruy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Flores
Mar 23, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2022

Mercedes-Benz SouthBay has amazing customer service. My husband and I truly appreciate the professionalism and customer satisfaction we experience each time we visit the dealership. Cordell was especial More

by igetwisdom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cordell
Mar 23, 2022 -

Mercedes-Benz of South Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2022

I could not be happier with Hans. My father was recently placed in hospice care, and when we came to visit him, we borrowed his car and needed emergency service, so we had some uniqu More

by Ricardo’s family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hans, (& maybe Apryl behind the scenes)
Mar 22, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2022

My service advisor Amilcar is the best. He took care of all my car needs every time and always delivers. More

by schang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amilcar
Mar 22, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 17, 2022

Customer service was very satisfactory and outstanding. I would buy here again, Sameh Sourial is a wonderful person and very knowledgeable. I appreciate his great support. More

by yvette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sameh Sourial
Mar 22, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 17, 2022

Although I made my appointment a week in advance it still took 48 hours for the service department to perform a routine service A. More

by barrettmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia
Mar 22, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 16, 2022

We brought the GLS in on March 9th and Amilcar Mejia listened and to the issues, specifically the passenger side window and was able to find and repair the problem. Always very responsive and happy to a More

by nbr1bnr@aol.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia
Mar 20, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 20, 2022 -

nbr1bnr@aol.com responded

Mercedes-Benz of South Bay has always been most accommodating. Past service techs and our present one, Amilcar Mejia, have gone the extra mile to assure we get great service. We certainly appreciate it! Thanks again!

March 14, 2022

Your rating is Five star because of the young man who delivered our E45o to us. Alfredo was truly knowledgeable, respectful, patient and excelling helpful. His professionalism and commitment to excel More

by Arthur
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfredo
Mar 19, 2022 -

Mercedes-Benz of South Bay responded

Hi Arthur, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 13, 2022

Always very satisfied with the work and maintenance performed by Mercedes-Benz of South Bay. My customer service rep is always very courteous and helpful. More

by JGW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Parker
Mar 14, 2022 -

Mercedes-Benz of South Bay responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 14, 2022 -

JGW responded

While I do value your service, but unfortunately, I will be moving to another location at the end of the month. My service requirements will be met there by a referral from Brad Parker. It has been a wonderful experience, and I do hope it continues at my next dealership.

March 12, 2022

Very professional and a pleasure to deal with. I would buy here again! Karol Powers was a great help More

by egt930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karol Powers
Mar 13, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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