Lexus Carlsbad

Your service department is impeccable, even when I didn’t follow procedure they still took care of me. I have enjoyed my relationship with Lexus for the past 20 years. follow procedure they still took care of me. I have enjoyed my relationship with Lexus for the past 20 years. More

The salesperson, David Flagg, always followed up, was responsive and very helpful in a difficult environment for buyers. responsive and very helpful in a difficult environment for buyers. More

Very accommodating, professional, punctual, and organized . Everything was done quickly and getting a loaner car while I had my car in service helped me very much, feeling very blessed to be taken organized . Everything was done quickly and getting a loaner car while I had my car in service helped me very much, feeling very blessed to be taken care of by Lexus Carlsbad service department. Thank you More

Waiting 23 minutes for appointment to be processed. No milk in cappuccino made in lounge. No milk in cappuccino made in lounge. More

Doing good even with construction going on at nearby building . A a a a a building . A a a a a More

Abbey was very good on incoming / drop off and later explaining various needs and options explaining various needs and options More

Chris Dressler was helpful in diagnosing the problem. He noted that I was also due for a service. The loaner car was helpful. He noted that I was also due for a service. The loaner car was helpful. More

Scheduling an appointment was easy. I was greeted promptly on the day of my appointment and Chris explained how the problem would be identified. I was provided with a loaner. The commun I was greeted promptly on the day of my appointment and Chris explained how the problem would be identified. I was provided with a loaner. The communication following the diagnosis until completion was excellent. More

Excellent service as always ! Great service advisor and as always a great service at the service department Great service advisor and as always a great service at the service department More

Check in was great, decided to wait for the car, was advised they would try to make my wait time as quickly as possible. Was approximately an hour and a half wait, including car wash. Quick and efficie advised they would try to make my wait time as quickly as possible. Was approximately an hour and a half wait, including car wash. Quick and efficient! More