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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,335 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Contact Dealership

2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,335 reviews

June 01, 2022

The service department did a great job scheduling my upgrade parts installation. They kept me apprised of the status of my service and notified me when my vehicle was ready. More

by iannar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Jul 08, 2022 -

Bill Kay Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
June 01, 2022

They treated me very well and I don't have nothing bad to say about them but give them a good review More

by Sharonivory100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luigi Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Spellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marcus, Brian Wilson, Kurt Krueger, Victoria Delgado, Joe Haga, Patrick Meyers
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Jun 03, 2022 -

Bill Kay Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Jun 03, 2022 -

Bill Kay Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
May 27, 2022

Excellent experience, from start to finish everyone was cordial and friendly. They continue to wow my expectations. More

by ckllama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
Luigi Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2022 -

Bill Kay Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
May 27, 2022

Friendly and knowledgeable staff. I enjoyed meeting with this team. Made me feel at ease. More

by keanna1523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
May 27, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
May 21, 2022

Service was excellent. I was kept informed of work being done and any issues that came up. More

by apgrogan
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
May 24, 2022 -

Bill Kay Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
May 18, 2022

Justin is always awesome when I call and the team is so friendly. Everything is taken care of in. Timely manner More

by Sk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
May 20, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
May 16, 2022

Wayne was great about keeping us informed about the repairs, the van looks like new 👌 More

by Mccr3328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vitro, Bob Giovanonni, Brian Wilson, Kurt Krueger, Victoria Delgado, Jose Herrera, Enrique Delgado, George Marijan
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May 18, 2022 -

Bill Kay Buick GMC responded

Hi s.mccready and thank you for your kind words. We are very happy to hear that Wayne was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
May 15, 2022

The found everything that was wrong with my car and fixed it in a timely manner. Thank you Bill Kay! More

by ravin.cassandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
May 17, 2022 -

Bill Kay Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
May 10, 2022

I got a great car. Everything at Bill Kay Buick was very good. Would buy their again. More

by BOLSTERMILLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Haga
Report | Print
May 12, 2022 -

Bill Kay Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Helpful
May 10, 2022

They value their customers. Their body shop does excellent body repair work. The service department does excellent mechanical repairs. The service writers are great and helpfu More

by thundseder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro, Brian Wilson, Kurt Krueger, Victoria Delgado
Report | Print
May 12, 2022 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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