Peltier Ford

She went above and beyond to accommodate us. I’d Recommend her to others and our friends as well. We left feeling like part of Pegues Hurst’s family. I’d Recommend her to others and our friends as well. We left feeling like part of Pegues Hurst’s family. More

Worst parts department I have ever been in. I went to purchase brake pads for my vehicle after I had called them to verify that they had them in stock. Was told yes they were in stock $162.00 t I went to purchase brake pads for my vehicle after I had called them to verify that they had them in stock. Was told yes they were in stock $162.00 tax included. Parts person went pulled off shelf, printed invoice for $185.00. When I questioned the price and told them I had called and been told $162.00 the parts person said “ do you want these brake pads or not, if you don’t I can put them back in stock and you can go somewhere else”. I was flabbergasted that the man was so blatant. I have purchased several vehicles from this dealership but maybe not again. Pegueshurst needs to understand that they are not the only Ford dealer in the area. Customer service like this is not how you keep customers coming back. More

The staff up there is so awesome! They were understanding of my situation and stayed after hours to help me complete the deal! Susan was amazing and very patient and helpful! I will b They were understanding of my situation and stayed after hours to help me complete the deal! Susan was amazing and very patient and helpful! I will be recommending people to this dealership More

Great experience. Great service and smooth process. Highly recommended. Give them a shout for a great deal. Great service and smooth process. Highly recommended. Give them a shout for a great deal. More

I had a very quick and easy experience with very knowledgeable people. I would definitely recommend Pegues Hurst Ford. knowledgeable people. I would definitely recommend Pegues Hurst Ford. More

Amazing service and susan was outstanding! !! She made buying a car feel like a piece of cake. i definitely recommend her and this dealership! Everyone was super nice and welcoming. Perfection! !! She made buying a car feel like a piece of cake. i definitely recommend her and this dealership! Everyone was super nice and welcoming. Perfection! More

I want to thank Kevin, Susan, and Randy for a wonderful experience at Pegues-Hurst Ford in Longview, Tx. Kevin seamlessly guided me through the process of custom ordering my Outer Banks 2022 Bronco Sport. experience at Pegues-Hurst Ford in Longview, Tx. Kevin seamlessly guided me through the process of custom ordering my Outer Banks 2022 Bronco Sport. He and Susan were in constant contact with me on the status of my vehicle during production. Once it arrived they both made sure everything was ready to go. Randy made the financing process quick and easy. I highly recommend them, and will send everyone thinking about purchasing a vehicle their way. Thank you Pegues-Hurst team! And....BTW....I'm LOVING my new Bronco Sport!! Definitely worth the wait!! More

They were extremely helpful and enjoyed doing business with them. I would do business with them again. with them. I would do business with them again. More

Kelly Bates was great! !!! Finance department, Paul & Randy need some major work on their manners & learn to give respect to those who are in front of them in their office. !!! Finance department, Paul & Randy need some major work on their manners & learn to give respect to those who are in front of them in their office. Very disrespectful! Both of them. Just do better! More

I appreciate Kelly’s attentiveness to what i was looking for. And, the “no hassle” price was exactly that. Kelly Bates did a great job in making sure each step of the sales process was completed in a time for. And, the “no hassle” price was exactly that. Kelly Bates did a great job in making sure each step of the sales process was completed in a timely manner. The finance staff had all paperwork ready to be signed. Easily one of the quickest car purchasing experiences I’ve ever had. Thanks Kelly - thanks Pegues/Hurst More