Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

MINI of Austin

Austin, TX

Overview
Reviews
4.9
194 Reviews
Call Dealership (512) 343-6464
View Awards

7113 McNeil Dr.

Austin, TX

78729

Directions

By Type

Showing 194 reviews

July 16, 2022

Damon was so helpful & kind. Thanks for such an easy experience buying our first car. Highly recommended More

by Manuel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jul 19, 2022 -

MINI of Austin responded

We appreciate the kind review of our Sales Team, Manuel! Congratulations on the purchase of your first car! Thanks for choosing MINI of Austin.

Helpful
July 11, 2022

Mini of Austin is Top Notch! ! The service technicians are very personable. knowledgeable and always ready to help if you have questions. By far the best dealership I have ever More

by rondar70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bear
Report | Print
Jul 13, 2022 -

MINI of Austin responded

Top-notch experiences are our favorite to provide here at MINI of Austin. Thank you for taking the time to leave us this amazing review. Our Service Technicians strive to always be personable, knowledgeable, and helpful. We look forward to seeing you here again.

Helpful
July 06, 2022

My tech Manny was the best! Quick, and efficient! MINI of Austin is top of the line! More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Jul 07, 2022 -

MINI of Austin responded

Hello, we're pleased to know our Service Team was able to provide you with a quick and efficient experience. It's what we do here at MINI of Austin! Thank you for your business!

Helpful
July 05, 2022

The car was serviced quickly. The ability to see the explanation of the issues was very helpful. Thank you MINI of Austin! More

by srquimby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaqualin
Report | Print
Jul 06, 2022 -

MINI of Austin responded

MINI of Austin appreciates the 5-star review!

Helpful
July 03, 2022

Super friendly and personable staff that had me back on the road in no time. Thank you! More

by R50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaqueline Porras
Report | Print
Jul 08, 2022 -

MINI of Austin responded

Thank you very much for your amazing five-star rating. Our staff is pleased to learn you are safely back on the road and that your service experience with us was done promptly. Please reach back to us to let us know if there is anything else we can help you with, happy driving.

Helpful
July 02, 2022

Competent, courteous and professional service - kept me well-informed every step of the way and provided options for my vehicle’s service needs. More

by CraigM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jul 04, 2022 -

MINI of Austin responded

We are happy to read our Service Team provides you with competent, courteous, and professional service. MINI of Austin looks forward to helping you with any of your future needs.

Helpful
July 01, 2022

Steven was great to work with. He explained everything clearly and was upfront about everything during the ordering and purchasing process. I would send anyone looking for a MINI t More

by mistypackard1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Guerra
Report | Print
Jul 05, 2022 -

MINI of Austin responded

MINI of Austin is overjoyed to be told that you had such a fine visit with our team. We very much appreciate your adding this positive rating online here on DealerRater. We are here and ready to help with any of your future vehicle needs.

Helpful
June 29, 2022

From the time my vehicle touched the service room floor till I picked it up I was kept up to date with the progress of the scheduled work, and received videos of the work needing to be scheduled for the fu More

by Andrew.Bales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Jul 01, 2022 -

MINI of Austin responded

Hi Andrew, All of us are thrilled to learn that you had such a great visit with MINI of Austin. Thank you for commenting with this sincere review. We look forward to your next visit.

Helpful
June 22, 2022

I got my car back from service early - the team was great - thank you so much More

by LGC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Vinson & Taylor Ricks
Report | Print
Jun 22, 2022 -

MINI of Austin responded

Thank you for leaving us a positive review! We're happy to know that our Service Team provided a great experience with a quick turnaround time. We look forward to your next visit at MINI of Austin.

Helpful
June 22, 2022

Customer Care Rep Angela Vinson and Service Dept. Technician Ryan were very thorough and did an outstanding job keeping me informed on maintenance on my mini. The new tires and 4 wheel alignment has More

by Rotorhead189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Angela Vinson and Service Sept Technician RYan.
Report | Print
Jun 23, 2022 -

MINI of Austin responded

Thank you for taking the time to share this excellent feedback with us. We are honored to have exceeded your expectations and happy to see that you and your Clubman enjoyed a seamless, pleasant experience working with the MINI of Austin Service Team. We appreciate your business!

Helpful
1
...
10
11
12
...
20