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Mike did a great job of helping me get the exact car I... - Mharold42
Mike did a great job of helping me get the exact car I was looking for. He was very helpful and informative about the process.
Top Reviewed Specialists At This Dealership
Purchase of a suburban - Melissa
Chris Williams was awesome in guiding us through the process of purchasing our new suburban. He let us look at many SUVs new and old and we did not feel pressured to make a certain choice at all except for what was best for our family. He even let me leave in the middle of the purchase and take the suburban to an appointment. I would recommend AutoStar Waynesville dealership to anyone looking for a car and a smooth process. Thank you to all!!
CDJR Sales Manager
Anthony Lee did an awesome job - Lorie
Anthony Lee did an amazing job and was very knowledgeable about the vehicle he went above and beyond thanks for making the purchase of my new vehicle go so smooth
Amazing experience! - Jessy
Jeffia assisted us with everything we needed. She was amazing and made us feel like family. We have never had a place welcome us like she did!
Great Customer Service! - ariceyoung3890
Travis made the experience of buying a new car a breeze. He was honest, patient and took my likes and dislikes into consideration. If you’re looking into buying a new or used car I highly recommend Travis Leach.
Great experience - robertm8558
I did my research for about a week and lake Norman Chrysler Dodge definitely had the best deal,I live in Matthews I went to Monroe, south Charlotte, Fort mill S.C. , Lake Norman Chrysler Dodge was definitely worth the drive,,I received a text from Kent, even though he was off that day he assured me the car was there I was looking at and it was available and to come on in, from the time I walked in the door the service was great, Sales person Maggie was so helpful, Nate was there offering me something to drink an assuring me they desired to meet my needs and get me what I wanted, the most surprising thing was when I went into the finance room, it had always in the past been the room of gloom, where the sharks come out, but instead I met Tim Carson , there was no presence sales, explained the paperwork, shook hands and the deal was pleasantly done, once again thanks to all the people at LakeNorman Chrysler dodge for a wonderful experience
Easiest Vehicle Trade Ever - Randy
I am a repeat customer. I worked with Ritchie in internet sales. Ritchie was quick to respond to all my questions. They made some changes to the vehicle for me that were over and above a normal trade in. There was no haggling I got a fair offer from the start. The truck was gassed up and ready for a test drive when I arrived, there was no waiting at all. Ritchie had all the paper work in order and I was in and out in a little over two hours. It was the most pleasant, quickest vehicle purchase I have ever made. Will be going back to Keffer and looking for Ritchie on my next vehicle purchase.
Certified Sales Consultant
Sales and Leasing Consultant
Sales and Leasing Conslutant
ecellent service, we would highly recommend this dealership - barb1
We have been going to this dealership for the last 10 years with one exception when we decided to take a different turn......we have no regrets in that decision but we are glad to return to our original choice....
we would highly recommend this dealership, the sales people are there to help you achieve your goal of buying a car but they are not pushy, nor do they attempt to put you in a vehicle you don't want or cannot afford....
great service, try it you will like it
Internet Sales Manager
They are the Best!!! - KSBarnes
Marissa Edmondson and Tony McLaughlin are the best. Great customer service, deals, and prices. This is the place to go when you need a vehicle!!!
Great selection of Vehicles - Hoss
Great choice ov Vehicles, mac the salesman got both vehicles that I wanted too drive. had a small scratch on fender and Amber Helped get it Buffed out in Minutes. Overall Great experience with purchase of New 3500. They don't give you anywhere close too BlueBook so don't waste your time trying too trade a older Vehicle in. Offer for my 2008 Chrysler Aspen Limited 4x4 was under Half BlueBook Value.
Commercial Sales Manager
EXCEEDED EXPECTATIONS - SewBoring
You can’t find a sour attitude if you tried here. Every single employee acts like they are family and work diligently to get you what you need and strive to get you what you want. Our salesman was a breath of fresh air among previous dealership salespeople. Please, check out this dealership if you are in need of a new ride and an honest deal. Thank you all and God bless.
Commercial/ Fleet/ RAM Certified Agricultural Dealership Coordinator/ Business Link Account Manager/ Sales
“There’s no place like home” - Ms Awilda
There’s no place like home” I purchased my 2017 Dodge Journey Crossroad from the Crown Dodge location in Fayetteville North Carolina, back in December 2016. From day one I have been very happy with their sales and service. Jim made my buying experience very easy and found exactly what I wanted. I have been going to them ever since, mainly for oil changes, because the car is so maintenance free. Kevin, in the service department has always treated me the way I’m sure he would treat his own mother. My service time is speedy and if I should have to wait, he makes sure that all my needs are met and that I am comfortable. He is very dedicated and always respectful.
Will is the bombdiggity - Gunnery1
Will Williams is the best ever!!! We came in and he was extremely congenial and helpful!!! Treat ya like family!! You will be very happy with this dealership!!!
Recall made easy - Justjane
I had procrastinated to have my recall taken care for no reason. Ross is such a welcoming environment (once you get inside) it was quick easy and painless. I sat in a comfy spot with tv and just relaxed. Such an inviting atmosphere.. guys we’re all great especially Jordan!! Thanks for taking such good care and making it easy! Look forward to going back! Not a paid review!!!
Superb customer service! - Wanda
We worked with Karriem and he was truly amazing thru the entire process. We were given exemplerary customer service during our visit. We highly recommend working with the team at Sport Durst when it's time to purchase a vehicle.
Found The Perfect Vehicle - JeepPrincess101
Darrell Walker was able to find me the perfect vehicle with all the bells and whistles I requested. It was an overall good experience. I am enjoying the purchase.
Never again - Terry Pie
Over priced, go to WS for vehicles.
Ok, today is 10/10/19. Went in to have my shift bushing recall done, was told it's the "remedy". I see no evidence or anything online to validate it's a "remedy". But what happened after they were done blew my mind.
Before the repair I instructed that I had replaced the air filter, one of them wrote on my work order that I "declined" the multipoint inspection. The repair for the recall took roughly an hour. I was waved over and walked to my car and I observed in my opinion nervous smiles directed at me. A service employee parked my car and had to see the "issue" i'm about to discuss!!! So before I drove off I did my own inspection, the check engine light was on! I turned it off, restarted and the check engine light is still on. I shut it down and walked back inside, advised the check engine light was on.Monica Hunolt immediately advised me that the bearing being replaced shouldn't cause the check engine light to come on, of course I agreed and stated it wasn't on before they touched it. Another mechanic came out with the code reader and advised me it was the "manifold sensor" his EXACT words. He then walked away, as a couple gathered around a computer screen, so I popped the hood and immediately saw the snap was pulled back and unit had been unplugged. The mechanic ran right over to it, I never said a word. He plugs it back in. I asked him why was it unplugged in the first place. He said he had to take off the plastic cover to replace the recall part. I will note, that part is no where near and that sensor is installed on the breather tube closer to the firewall.
I'm not sure if the sensor is supposed to be loose, but it is now and rattles. I'm 59 years old and was a Senior Driver for Dynamic Science Inc and TERO TEK Intl.. I tested, maintained and repaired experimental vehicles for the military.
I'm not happy..
NOTE:A GUY FROM Gerry Wood called and almost had me convinced it may have been a mistake until he tried to tell me the cover and tube were attached and it had to be removed. I was looking right at it as he went through more xxxxxxxx. Anyways, they said "manifold sensor" even though it was attached to the air breather tube, he told me what it actually was, I already knew and caught them in another LIE! I'm stating what happened and what was said to me, and have to wonder why would a multi million dollar company do this to people? Again, hypothetical question. However after reading other negative reviews I conclude this is a regular occurance and it's not the first time it happened to me at this business, but it's the last time!!!
I knew when we walked in the door we were going to buy... - Amy
I knew when we walked in the door we were going to buy the Subaru advertised, been looking for a year. What we did not know was a fabulous young man named Jared was going to made it happen in a heartbeat! No troubling salesman. We asked, he delivered!
Did I mention how handsome he is?
Great Experience - Ram 1500
The staff at John Hiester were great and very helpful. I looked at a lot of Ram trucks and test drove a few of them. Patrick was very helpful in making sure I found the truck I wanted for a fair price.
Service was great. I was very satisfied upon completion.... - Otis
Service was great. I was very satisfied upon completion. I will definitely recommend LEE Chrysler, Dodge, Jeep, Ram to anyone whom may looking to buy
The best - Leo16
Every people at this place is real nice they respond all the questions, they work with a Quality Equipment, this dealer is the only place I bring all my cars, I recommend it
Absolutley the Worst Service Department - Jscott
Almost impossible to get to answer a phone call. Fail to return phone calls. Fail to follow up on issues when you actually do speak to some one. Can never see your vehicle in a timely manner even if it has completely stopped running due to defective parts. All this while under warranty. As one of the only Ram dealers in the Winston Salem area you are forced to deal with them for warranty issues. Completely incompetent with horrible customer service and not at all concerned about it.
Great customer service - I.candy73
Helpful and friendly staff in the service department. They kept me updated with what was going on and what could be done to fix the problem.
Slow to take care of people. A little unorganized. - Greg
A little unorganized. Slow to get someone to help. It took a while to get someone to take me to the cashier and to bring my truck around. Had an oil change and tire rotation. When my truck was brought to me, the lady that brought it around noticed that the front tire sensors were showing low air pressure. She added air. You would think that this would be done when serviced and completed by a technician, instead of waiting another 10 minutes or so. You would think that as much as it costs to do services on vehicles, that it would be finished and waiting on the owner, especially when they call and tell you it is ready to pick up.
Service - Louise
I have always been more than satisfied with service at White's. Because they do not always tell me I need additional work, I am confident that when they do indicate a need, it is legitimate, not a money grab. Often an inspection results in "Everything fine, nothing needed." This is unlike my previous car that every oil change resulted in several hundred dollars of work needed. I think the integrity of service at White's will keep me a customer there.
As usual great & smooth - Jersey Joe
This is my 3rd vehicle from empire. #4 may be on the way. thinking about that scat pack wide body Josh. I like doing business with Empire its pretty much over the phone. I get aprice & its a yes or no. Simple. Dont know why dealers here in NJ cant make it that simple. Also everyone is friendly. Looking forward to #4.
Lemon for a car - 123birdiegirl
I have a 2019 Jeep Compass that has a Transmission Shift Assembly Kit replace already and now the door panel. They are piecing it together.
Outstanding service! - Herk2725
From start to finish this dealership offered the best customer service. They didn't have what we were looking at listed or on the lot BUT they found us the perfect truck in no time. Only hours later too. Our sales guy Aaron "Will" Williams was very patient, knowledgeable and answered all of our questions. We didn't feel pressured or rushed. Even after closing time, he stayed and worked with us. Want to thank also our Sales Manager Brian Coneal for is assistance and talking with my husband about the trade. As a truck family the trade was important to us. Thank you to their GM, Jacob Amos for his help as well. We were so happy with the dealership we went back the next day and bought a Hell Cat from Will. When you go in ask for Will. He was a pleasure to work with. Thanks to him and all staff that helped us out to make this a great buying experience. And we are proud owners of two really nice new rides.
Lie and Double Price on Everything - NotSatisfied
I took my van to Westgate Chrysler Jeep Dodge Ram and they definitely overprice everything so high it's insane.
They charged me $505 for a Steering Angle Sensor/Clock Spring and when I told them that I saw those priced much lower online and on several different sites, they said, well that's what your car's part costs and I said, then show me how you got that part price and conveniently their parts guy wasn't there and they conveniently didn't have a way to pull up the part on the service computer, then they pulled out my receipt and said...see it says it right there, which anyone could type in.
Then they charged me $350.00 for labor to put it in, when I had gotten a quote from Pep Boys earlier and they said they would charge $152 to do the same job.
This is the second time that this dealer has screwed me over and I only took my van there cause I had to get it towed, I couldn't drive it.
The other time I took it in for a "free recall fix" and then they called me and told me that my battery was completely dead and there was no way to charge it. And I said, I'm picking up my car, so you better figure out how to charge it and miraculously, they got it charged.
Then I took it to another service station and had my battery checked and they said it was fine.
Don't buy a car here or take your car here, they absolutely screw you over and no one cares.
I give them a BIG BIG BIG THUMBS DOWN!!!!!!!!!!!
In North Carolina
Gastonia Chrysler Dodge Jeep RAM
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