document.write('\r\n\r\n\r\n\r\n\r\n\u003cscript type=\"text/plain\" class=\"optanon-category-C0003\" integrity=\"sha384-n2WwOF9h/sVFwl390LMAWFrNpcauNMjGd0KzkRUvWqgbLOm7la01MkjZ3HYjGBBF\" crossorigin=\"anonymous\" src=\"https://ref.dealerinspire.com/3psid\" async\u003e\u003c/script\u003e\r\n\r\n\u003cscript type=\"text/javascript\"\u003e\n  function recordEvent(category, action, label, value, noninteraction) {\nif (typeof ga === \u0027function\u0027) {\r\n\r\n   ga(\u0027send\u0027, \u0027event\u0027, category, action, label, value, {\u0027nonInteraction\u0027 : noninteraction});\n}  }\n  function recordWarPageView(location) {\nif (typeof ga === \u0027function\u0027) {\r\n\r\n  ga(\u0027send\u0027, {\u0027hitType\u0027:\u0027pageview\u0027, \u0027location\u0027:location, \u0027title\u0027:\u0027Add a Dealer Review\u0027});\n}  }\n\u003c/script\u003e\n\u003cscript class=\"optanon-category-C0002\" type=\"text/plain\"\u003e\n(function(i,s,o,g,r,a,m){i[\u0027GoogleAnalyticsObject\u0027]=r;i[r]=i[r]||function(){\n(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),\nm=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)\n})(window,document,\u0027script\u0027,\u0027//www.google-analytics.com/analytics.js\u0027,\u0027ga\u0027);\n\nga(\u0027create\u0027, \u0027UA-87014-1\u0027, \u0027dealerrater.com\u0027);\n\nga(\u0027send\u0027, \u0027pageview\u0027);\n\n  function recordEvent(category, action, label, value, noninteraction) {\n     ga(\u0027send\u0027, \u0027event\u0027, category, action, label, value, {\u0027nonInteraction\u0027 : noninteraction});\n  }\n  function recordWarPageView(location) {\n     ga(\u0027send\u0027, {\u0027hitType\u0027:\u0027pageview\u0027, \u0027location\u0027:location, \u0027title\u0027:\u0027Add a Dealer Review\u0027});\n  }\n\u003c/script\u003e\n\r\n\r\n\u003cdiv id=\"dr-mainContainer\"\u003e\r\n    \u003cdiv class=\"dr-innerContainer\"\u003e\r\n        \r\n        \u003cdiv style=\"clear: both\" id=\"dr-rowContainer\"\u003e\r\n            \u003cdiv class=\"museo-700\" style=\"float: left; font-size: 20px; color: #212121; margin-top: 20px; margin-bottom: 10px;\"\u003e\r\n                Selected Customer Testimonials\r\n            \u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_AG-JKSX3BJTHH:RVW-0E02F8E98C18424DAA1847FC3BCEF2EA\"\u003e\r\n    \u003cdiv class=\"table\"\u003e\r\n        \u003cdiv class=\"tr\"\u003e\r\n            \u003cdiv class=\"td td-logo\"\u003e\r\n                    \u003ca href=\"https://www.yelp.com/biz/niello-bmw-elk-grove?hrid=i8O7Q2Ll2krES8ZyrGUR3w\" target=\"_blank\"\u003e\u003cimg alt=\"Yelp logo\" src=\"https://www.dealerrater.com/ncdn/s/20.20261007.1394/Graphics/testimonials/logo-yelp.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td\"\u003e\r\n                    \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n                October 08, 2026\r\n            \u003c/div\u003e\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n    \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n        \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n        \u003cdiv style=\"overflow: auto;\"\u003e\r\n            \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eGreg M. \r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"font-16 museo-300 \"\u003eI have an older BMW and I have been bringing it here for service for over 7 years - I deal with Trevor primarily but others as well. That said: The service dept. here is incredible! Everyone is polite and on point. The follow through is superb. I highly Recommend this Dealership - and will definitely give them my business in the future. ...\u003c/div\u003e\r\n            \u003cdiv\u003e\u003ca data-website=\"http://www.elkgrove.niello.com\" target=\"_blank\" href=\"https://www.yelp.com/biz/niello-bmw-elk-grove?hrid=i8O7Q2Ll2krES8ZyrGUR3w\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31999126\"\u003e\r\n    \u003cdiv class=\"table\"\u003e\r\n        \u003cdiv class=\"tr\"\u003e\r\n            \u003cdiv class=\"td td-logo\"\u003e\r\n                    \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31999126\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/20.20261007.1394/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td\"\u003e\r\n                    \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n                September 23, 2026\r\n            \u003c/div\u003e\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n    \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n        \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n        \u003cdiv style=\"overflow: auto;\"\u003e\r\n            \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003emeisshawn \u0026quot;Jarome made purchacing my new truck a great and easy\u0026quot;\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eJarome made purchacing my new truck a great and easy experience. The after purchase care I have received has been exceptional and I would recommend this dealership and especially Jarome to all my friends and family. Buy with confidence. This place is 5 star all day long! \u003c/div\u003e\r\n            \u003cdiv\u003e\u003ca data-website=\"http://www.elkgrove.niello.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31999126\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31990702\"\u003e\r\n    \u003cdiv class=\"table\"\u003e\r\n        \u003cdiv class=\"tr\"\u003e\r\n            \u003cdiv class=\"td td-logo\"\u003e\r\n                    \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31990702\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/20.20261007.1394/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td\"\u003e\r\n                    \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n                September 20, 2026\r\n            \u003c/div\u003e\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n    \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n        \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n        \u003cdiv style=\"overflow: auto;\"\u003e\r\n            \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003esafarimobile \u0026quot;My wife and I purchased a pre-owned Lexus from Niello and\u0026quot;\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eMy wife and I purchased a pre-owned Lexus from Niello and had a wonderful buying experience.  I first called Pooja Thakur for information on the car and she took care of us through the entire process.  She is a super star and made our vehicle purchase so smooth and easy, it was a huge relief, as we live 300 miles from the dealership.  She was very communicative, organized and great to work with.  Tim Dooley, finance manager, was also great to work with and had our paperwork wrapped up in less than a half hour.  I would definitely purchase another car from Niello in the future and it\u0026#39;s worth driving the extra mile for their excellent customer service.  I will be referring all of my friends and family to purchase from Niello and especially Pooja, thank you all!     \u003c/div\u003e\r\n            \u003cdiv\u003e\u003ca data-website=\"http://www.elkgrove.niello.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31990702\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31964894\"\u003e\r\n    \u003cdiv class=\"table\"\u003e\r\n        \u003cdiv class=\"tr\"\u003e\r\n            \u003cdiv class=\"td td-logo\"\u003e\r\n                    \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31964894\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/20.20261007.1394/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td\"\u003e\r\n                    \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n                September 12, 2026\r\n            \u003c/div\u003e\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n    \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n        \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n        \u003cdiv style=\"overflow: auto;\"\u003e\r\n            \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eSangita kumar  \u0026quot;⭐️⭐️⭐️⭐️⭐️\r\n\r\nWe originally went to BMW just to look, but\u0026quot;\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"font-16 museo-300 reviewText\"\u003e⭐️⭐️⭐️⭐️⭐️\r\n\r\nWe originally went to BMW just to look, but we had such an amazing experience that we ended up buying two cars!\r\n\r\nOur salesperson was absolutely wonderful. She was friendly, patient, professional, and extremely knowledgeable about the cars. She took the time to answer all of our questions and made the entire experience comfortable without ever making us feel pressured.\r\n\r\nA huge thank you as well to General Manager Paul, who was amazing and worked with us to give us a great deal. The entire experience from beginning to end was excellent.\r\n\r\nI absolutely love my new BMW! I never thought I would be part of the BMW family, but after this experience, I’m so happy to be. ❤️\u0026#128663;\r\n\r\nThank you to the whole team for making our car-buying experience so special. Highly recommend! \u003c/div\u003e\r\n            \u003cdiv\u003e\u003ca data-website=\"http://www.elkgrove.niello.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31964894\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31957981\"\u003e\r\n    \u003cdiv class=\"table\"\u003e\r\n        \u003cdiv class=\"tr\"\u003e\r\n            \u003cdiv class=\"td td-logo\"\u003e\r\n                    \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31957981\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/20.20261007.1394/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td\"\u003e\r\n                    \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n                September 10, 2026\r\n            \u003c/div\u003e\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n    \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n        \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n        \u003cdiv style=\"overflow: auto;\"\u003e\r\n            \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003ewomunoz \u0026quot;My overall experience with Matt Jardine was very\u0026quot;\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eMy overall experience with Matt Jardine was very positive.  He was knowledgeable, professional, and made the entire process easy from start to finish.\r\nI texted Matt about the car I wanted to test-drive about an hour before I arrived, and he had the vehicle ready and waiting for me.  After I purchased the car, I had a few concerns, and Matt immediately spoke with his Sales Manager and helped resolve the issues.\r\nIt was a pleasure having Matt and Tim assist us.  They made the entire car-buying experience much easier and stress free.  Thank you again, Matt for your excellent customer service!           \r\n \u003c/div\u003e\r\n            \u003cdiv\u003e\u003ca data-website=\"http://www.elkgrove.niello.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31957981\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31898081\"\u003e\r\n    \u003cdiv class=\"table\"\u003e\r\n        \u003cdiv class=\"tr\"\u003e\r\n            \u003cdiv class=\"td td-logo\"\u003e\r\n                    \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31898081\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/20.20261007.1394/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td\"\u003e\r\n                    \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n                August 25, 2026\r\n            \u003c/div\u003e\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n    \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n        \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n        \u003cdiv style=\"overflow: auto;\"\u003e\r\n            \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003ealiciadakin \u0026quot;Consistent , exceptional service .\u0026quot;\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eConsistent , exceptional service .  Needs are anticipated and offered before I ask or comment.  Each interaction worked to build confidence in my decision to be a customer with this specific dealership. In this case an annual service visit offered the use of a loaner car. My experience with the loaner helped me decide to trade in my 2021 X2 and lease an 2026 X3.  The Service Manager Minh helped me work through the process, introduced me to the sales person Joseph . Together they worked to meet all the buying criteria. It was an exceptional experience. !! \u003c/div\u003e\r\n            \u003cdiv\u003e\u003ca data-website=\"http://www.elkgrove.niello.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31898081\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31877963\"\u003e\r\n    \u003cdiv class=\"table\"\u003e\r\n        \u003cdiv class=\"tr\"\u003e\r\n            \u003cdiv class=\"td td-logo\"\u003e\r\n                    \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31877963\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/20.20261007.1394/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td\"\u003e\r\n                    \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n                August 19, 2026\r\n            \u003c/div\u003e\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n    \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n        \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n        \u003cdiv style=\"overflow: auto;\"\u003e\r\n            \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eharmanjaat5000 \u0026quot;I had an excellent experience at Niello BMW Elk Grove!\u0026quot;\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eI had an excellent experience at Niello BMW Elk Grove! From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. My sales consultant was very knowledgeable, patient, and answered all of my questions without any pressure. The entire process was smooth, transparent, and hassle-free. They have a great selection of vehicles, and the dealership is clean, modern, and well organized. I truly appreciate their honesty and commitment to customer satisfaction. I highly recommend Niello BMW Elk Grove to anyone looking for a great car-buying experience! \u003c/div\u003e\r\n            \u003cdiv\u003e\u003ca data-website=\"http://www.elkgrove.niello.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31877963\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31868867\"\u003e\r\n    \u003cdiv class=\"table\"\u003e\r\n        \u003cdiv class=\"tr\"\u003e\r\n            \u003cdiv class=\"td td-logo\"\u003e\r\n                    \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31868867\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/20.20261007.1394/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td\"\u003e\r\n                    \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n                August 17, 2026\r\n            \u003c/div\u003e\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n    \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n        \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n        \u003cdiv style=\"overflow: auto;\"\u003e\r\n            \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eKarcia. W \u0026quot;I’d first like to extend a huge thank you to Elsia for\u0026quot;\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eI’d first like to extend a huge thank you to Elsia for her efforts in making me feel extremely comfortable from the moment I booked my appointment with her. I arrived late, which meant she was assisting another customer, but she was already prepared and made sure I was smoothly handed over to Mitch, and I was not disappointed at all!\r\n\r\nMitch was confident, patient, attentive, articulate, and humble. He immediately built rapport with me and made sure the entire purchasing process went smoothly. His professionalism and ability to make me feel comfortable throughout the process truly stood out.\r\n\r\nI was then handed over to Tim, and I must say, he was the icing on the cake! He was extremely professional, thorough, efficient, and made the final part of the process quick and seamless.\r\n\r\nMy overall experience was top tier. What impressed me even more was the atmosphere of the entire location. Every staff member I encountered had a smile and offered a friendly greeting, even if they were simply passing by.\r\n\r\nThe Elk Grove location definitely outdid themselves. Elsia, Mitch, Tim, and the entire team made this a wonderful experience from beginning to end. Thank you all for the exceptional customer service! \u003c/div\u003e\r\n            \u003cdiv\u003e\u003ca data-website=\"http://www.elkgrove.niello.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31868867\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31863686\"\u003e\r\n    \u003cdiv class=\"table\"\u003e\r\n        \u003cdiv class=\"tr\"\u003e\r\n            \u003cdiv class=\"td td-logo\"\u003e\r\n                    \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31863686\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/20.20261007.1394/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td\"\u003e\r\n                    \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n                August 15, 2026\r\n            \u003c/div\u003e\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n    \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n        \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n        \u003cdiv style=\"overflow: auto;\"\u003e\r\n            \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003ebmwabg \u0026quot;If you ever go to Niello BMW Elk Grove, you HAVE to work\u0026quot;\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eIf you ever go to Niello BMW Elk Grove, you HAVE to work with JOSEPH VO (Joe Vo). He is the most patient and knowledgable person I have met there. He has worked with me since the beginning of my new car search and is not like those pushy salesmen at all. Answers all my questions quickly and doesn\u0026#39;t spam my phone with calls or texts. He even helps me understand service and helped inform me about their $250 service plan (service you guys owe him lunch, he\u0026#39;s pitching maintenance plans for you guys!). Even financing questions were answered, he has hit every single department box I was worried about! Best salesperson I\u0026#39;ve ever worked with. Smooth sailing from the beginning to the end. I will be coming back to him for my dream M8 Competition in the future. \u003c/div\u003e\r\n            \u003cdiv\u003e\u003ca data-website=\"http://www.elkgrove.niello.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31863686\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31833790\"\u003e\r\n    \u003cdiv class=\"table\"\u003e\r\n        \u003cdiv class=\"tr\"\u003e\r\n            \u003cdiv class=\"td td-logo\"\u003e\r\n                    \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31833790\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/20.20261007.1394/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td\"\u003e\r\n                    \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n                August 06, 2026\r\n            \u003c/div\u003e\r\n        \u003c/div\u003e\r\n    \u003c/div\u003e\r\n    \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n        \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n        \u003cdiv style=\"overflow: auto;\"\u003e\r\n            \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003ePanku  \u0026quot;We got really good deal from pooja she help me a lot\u0026quot;\r\n            \u003c/div\u003e\r\n            \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eWe got really good deal from pooja she help me a lot maybe I will buy one more car soon  \u003c/div\u003e\r\n            \u003cdiv\u003e\u003ca data-website=\"http://www.elkgrove.niello.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31833790\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; 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