document.write('\r\n\r\n\r\n\r\n\r\n\u003cscript type=\"text/plain\" class=\"optanon-category-C0003\" integrity=\"sha384-n2WwOF9h/sVFwl390LMAWFrNpcauNMjGd0KzkRUvWqgbLOm7la01MkjZ3HYjGBBF\" crossorigin=\"anonymous\" src=\"https://ref.dealerinspire.com/3psid\" async\u003e\u003c/script\u003e\r\n\r\n\u003cscript type=\"text/javascript\"\u003e\n function recordEvent(category, action, label, value, noninteraction) {\nif (typeof ga === \u0027function\u0027) {\r\n\r\n ga(\u0027send\u0027, \u0027event\u0027, category, action, label, value, {\u0027nonInteraction\u0027 : noninteraction});\n} }\n function recordWarPageView(location) {\nif (typeof ga === \u0027function\u0027) {\r\n\r\n ga(\u0027send\u0027, {\u0027hitType\u0027:\u0027pageview\u0027, \u0027location\u0027:location, \u0027title\u0027:\u0027Add a Dealer Review\u0027});\n} }\n\u003c/script\u003e\n\u003cscript class=\"optanon-category-C0002\" type=\"text/plain\"\u003e\n(function(i,s,o,g,r,a,m){i[\u0027GoogleAnalyticsObject\u0027]=r;i[r]=i[r]||function(){\n(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),\nm=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)\n})(window,document,\u0027script\u0027,\u0027//www.google-analytics.com/analytics.js\u0027,\u0027ga\u0027);\n\nga(\u0027create\u0027, \u0027UA-87014-1\u0027, \u0027dealerrater.com\u0027);\n\nga(\u0027send\u0027, \u0027pageview\u0027);\n\n function recordEvent(category, action, label, value, noninteraction) {\n ga(\u0027send\u0027, \u0027event\u0027, category, action, label, value, {\u0027nonInteraction\u0027 : noninteraction});\n }\n function recordWarPageView(location) {\n ga(\u0027send\u0027, {\u0027hitType\u0027:\u0027pageview\u0027, \u0027location\u0027:location, \u0027title\u0027:\u0027Add a Dealer Review\u0027});\n }\n\u003c/script\u003e\n\r\n\r\n\u003cdiv id=\"dr-mainContainer\"\u003e\r\n \u003cdiv class=\"dr-innerContainer\"\u003e\r\n \r\n \u003cdiv style=\"clear: both\" id=\"dr-rowContainer\"\u003e\r\n \u003cdiv class=\"museo-700\" style=\"float: left; font-size: 20px; color: #212121; margin-top: 20px; margin-bottom: 10px;\"\u003e\r\n Selected Customer Testimonials\r\n \u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31386867\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31386867\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 16, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eMRCOOK1024 \u0026quot;Matt was very easy to work with and was very\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eMatt was very easy to work with and was very accommodating with sending pictures and videos. He made the process very smooth and straightforward. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31386867\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31380735\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31380735\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 15, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eTVIEZER \u0026quot;Friendly and knowledgeable service representative, easy\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eFriendly and knowledgeable service representative, easy to schedule service, fast service at reasonable cost, and cleaned my car inside and out. Fantastic! Thank you!! \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31380735\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31380548\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31380548\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 15, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eTELLCHRIS216 \u0026quot;Great service, quick and responsive.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eGreat service, quick and responsive. Will be back whenever my vehicle needs to be serviced \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31380548\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31379748\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31379748\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 15, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eSholly \u0026quot;The dealership is welcoming and Ken Delk, our advisor,\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eThe dealership is welcoming and Ken Delk, our advisor, was great! He was confident in the product and so patient with our questions. The BMW genius, Dirk, was friendly and so helpful explaining all of the car features thoroughly and took time to make sure we understood. It was a great experience! \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31379748\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31378784\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31378784\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 14, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eANNMARIE.KROL \u0026quot;Great service.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eGreat service. They were able to accommodate me when the unexpected happened. Kevin was able to get a new tire for me the next day and accommodate my schedule to get my car serviced quickly. Super thankful! \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31378784\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31377380\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31377380\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 14, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003edean \u0026quot;They did what they said and got it right Car was done on\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eThey did what they said and got it right Car was done on time and I am very happy with the experience \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31377380\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31377293\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31377293\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 14, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eJNEWELL87 \u0026quot;I came in an hour early on accident.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eI came in an hour early on accident. They were able accommodate my mistake and go me in and out quick! \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31377293\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31375766\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31375766\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 14, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eCHANGBINIM61 \u0026quot;You are so kind and responded immediately with right\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eYou are so kind and responded immediately with right answer. Your service was perfect, more than expectation in service quality and customer satisfaction. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31375766\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31375258\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31375258\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 14, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003enkopcho \u0026quot;Professional, punctual, great work I always feel like\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eProfessional, punctual, great work I always feel like Cory and BMW Westlake do a great job servicing my cars and I will keep going back \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31375258\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31368163\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31368163\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 11, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eAXS262 \u0026quot;Excellent as usual.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eExcellent as usual. Prompt service. Great communication. Kevin was great at communicating and getting required services done \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31368163\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31364287\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31364287\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 10, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eBONNIEPARIDON \u0026quot;Service personal especially Matt were all very friendly\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eService personal especially Matt were all very friendly and knowledgeable. Service time was quicker than projected. \r\nThank you \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31364287\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31363639\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31363639\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 10, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003ebmquick08@gmail.com \u0026quot;This dealership couldn\u0026#39;t be better if it tried.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eThis dealership couldn\u0026#39;t be better if it tried. Everyone is so friendly! Honestly the greatest place to have service and Kelly in Sales is amazing! \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31363639\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31359209\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31359209\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 09, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eJohn Grucella \u0026quot;Have bought many cars from them and always have a great\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eHave bought many cars from them and always have a great experience! Recommend them to anyone \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31359209\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31359206\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31359206\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 09, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eJOHNGARAGE \u0026quot;Professional from start to finish.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eProfessional from start to finish. Think my Z4 is ready for a summer of fun! \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31359206\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31352350\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31352350\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 07, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eBWHITE26 \u0026quot;Always a great welcoming experience.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eAlways a great welcoming experience. Everyone is helpful! Our salesman Nez was ready for us and had the perfect car for our needs. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31352350\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31351795\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31351795\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 07, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eJason \u0026quot;Both Kevin and Charlie were extremely tentative to myself\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eBoth Kevin and Charlie were extremely tentative to myself and my vehicle. It is not new and it is not in perfect shape but it\u0026#39;s very special to me. They made me feel like it was special to them too and that made all of the difference. This is the type of service you tell your friends about (in a good way) \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31351795\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31351771\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31351771\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 07, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eRyee954 \u0026quot;Both Kevin and Charlie were extremely tentative to myself\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eBoth Kevin and Charlie were extremely tentative to myself and my vehicle. It is not new and it is not in perfect shape but it\u0026#39;s very special to me. They made me feel like it was special to them too and that made all of the difference. This is the type of service you tell your friends about (in a good way) \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31351771\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31351244\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31351244\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 07, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eAudiAsh \u0026quot;This is the best BMW dealership in Ohio.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eThis is the best BMW dealership in Ohio. Their service is fabulous and their people are great! shout out to Matthew and Brittany in the service department. They treat me like family in our open and transparent. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31351244\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31350740\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31350740\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 07, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eSMM121987 \u0026quot;BMW Westlake and Kevin were helpful and accommodating for\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eBMW Westlake and Kevin were helpful and accommodating for a last minute oil change. They were able to give us a ride home and pick us back up so that our two little ones didn’t need to come to the dealership for the full service appointment. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31350740\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31348487\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31348487\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 06, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eROBERTREDUS3 \u0026quot;Kevin was extremely helpful and communicative, made sure\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eKevin was extremely helpful and communicative, made sure I was taken care of while my vehicle was being repaired \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31348487\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31344767\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31344767\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 05, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eBREESEWATSON \u0026quot;No pressure.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eNo pressure. Efficient appraisal and offer. Extra effort to put a bow on the car. Happy and simple. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31344767\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31342664\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31342664\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 04, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eDanL \u0026quot;Tony Hildebrandt did a great job walking me through my\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eTony Hildebrandt did a great job walking me through my purchase even though I was in Arizona. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31342664\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31341897\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31341897\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 04, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eMARSVINCE \u0026quot;The dealership was outstanding and their service\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eThe dealership was outstanding and their service exceptional. Nez was so good we bought a second from him! \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31341897\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31341513\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31341513\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 04, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eAnthony \u0026quot;Ganley BMW and Cory in the service department did a great\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eGanley BMW and Cory in the service department did a great job with my car. The scheduling and turnaround of the job was very efficient. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31341513\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31337137\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31337137\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 03, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eBMWFOREMAN \u0026quot;Very easy to do business with.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eVery easy to do business with. Very knowledgeable and accommodating the smoothest purchase I have ever made \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31337137\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31333896\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31333896\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 02, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eBowtiemadness \u0026quot;Excellent.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eExcellent. The service was unmatched. Brittaney did a fantastic job staying in touch and communicating with me when the car would be done. So far, ive out several hundred miles on the car with no issues. What more can you ask for? \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31333896\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31333151\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31333151\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 02, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003emjacquelinem \u0026quot;Professional and efficient Good pickup experience and new\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eProfessional and efficient Good pickup experience and new vehicle orientation. Tony was very nice. Great \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31333151\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31331200\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31331200\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 02, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eSlaughter \u0026quot;BMW Westlake has a great team working for them in Kevin,\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eBMW Westlake has a great team working for them in Kevin, Ed and John.\r\nI always come away pleased with their service and attention to details. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31331200\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31326723\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31326723\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n April 01, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eMORINELLODAVE \u0026quot;Fast, efficient and friendly!\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eFast, efficient and friendly! Quality work and great communication from drop off to pick up! \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31326723\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31324547\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31324547\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-40\" aria-label=\"4 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 31, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eSHIRLEYFEENEYOH \u0026quot;Kevin picked up the ball after Brittaney dropped it.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eKevin picked up the ball after Brittaney dropped it. I called to get my car on the calendar indicating I needed a loaner. She proceeded to tell me there was a new policy where a $50 dollar deposit was now required for loaners. Turns out Kevin said it was $250. Secondly, no one came to pick up my car on the date scheduled by Brittaney. I had to call and ask where the service person was. Brittaney had it scheduled as a drop off. Kevin was able to schedule me a couple of days later. Service person showed up within the window Kevin provided. Left the loaner. This isn’t the first time dealing with Brittaney. She has been snippy before with me on the phone. Also doesn’t explain things clearly for being in “service”. Kevin two thumbs up. Brittaney thumbs down all the way. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31324547\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31324305\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31324305\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 31, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eMPGEISER \u0026quot;I took my X5 in to have a headlight repaired.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eI took my X5 in to have a headlight repaired. Kevin Wagner was my service advisor, and he did a truly excellent job; explained things, kept me informed, and made sure everything was done as promised. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31324305\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31323498\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31323498\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 31, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003erichard.sittema \u0026quot;Great service.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eGreat service. Matt took great care of me and the dealership communicated promptly. Highly recommend. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31323498\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31323443\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31323443\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 31, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eJohn Hall \u0026quot;Brittaney Quick is the best service advisor I\u0026#39;ve ever had\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eBrittaney Quick is the best service advisor I\u0026#39;ve ever had the pleasure to work with. They don\u0026#39;t offer a score high enough to rate how good she is. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31323443\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31323370\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31323370\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 31, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003ePATRICK.GABLE \u0026quot;Friendly service, delivers vehicle back in initially\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eFriendly service, delivers vehicle back in initially quoted timeframe. Consistent quality, friendly service, keeps promises \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31323370\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31322150\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31322150\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 31, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eKEYFOODSINC \u0026quot;I bout three cars from this dealer and I happy to deal\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eI bout three cars from this dealer and I happy to deal with them good service \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31322150\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31312087\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31312087\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 29, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eJacquie1980 \u0026quot;Matthew and the team are always so helpful and kind.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eMatthew and the team are always so helpful and kind. Everything I needed done was taken care of and completed well. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31312087\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31311549\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31311549\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 28, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eWALTER.M.DUVAL \u0026quot;Kevin was very helpful in getting the diagnostic of a\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eKevin was very helpful in getting the diagnostic of a coolant leakage and estimated cost of repair. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31311549\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31311309\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31311309\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 28, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eTRTUNNELL \u0026quot;Simply the premier BMW center in northern Ohio.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eSimply the premier BMW center in northern Ohio. Hundreds of years of BMW experience on staff. Nobody else touches my BMW. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31311309\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31311294\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31311294\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 28, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eJES \u0026quot;Great service with knowledgeable staff and very\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eGreat service with knowledgeable staff and very accommodating. Kevin is very knowledgeable of the tires installed on the car \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31311294\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31310881\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31310881\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 28, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eRPUZZITIELLO \u0026quot;Very good service and accommodating.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eVery good service and accommodating. I was also provided with a loaner electric BMW, which was very nice and it made me look good. Very happy customer. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31310881\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31309721\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31309721\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 28, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003em.mar \u0026quot;Appointment was convenient to set up and service staff\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eAppointment was convenient to set up and service staff were excellent with communicating on all aspects.of the appointment. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31309721\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31307078\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31307078\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-40\" aria-label=\"4 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 28, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eBRIDGETBARRETT \u0026quot;The dealership was great.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eThe dealership was great. The loaner car was dirty inside. Spills on the console. Basically it didn\u0026#39;t seem like the car was wiped down before giving it to me \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31307078\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31300927\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31300927\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 26, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003epaper2vial \u0026quot;Professional and accommodating.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eProfessional and accommodating. Kevin and the service team kept me updated on vehicle progress during visit. Always a positive experience! \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31300927\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31300179\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31300179\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 26, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eWMCLE0712 \u0026quot;Cory was very helpful and my car was well taken care of.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eCory was very helpful and my car was well taken care of. Highly recommend having your BMW serviced here. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31300179\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31295216\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31295216\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 25, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eMMILAN0 \u0026quot;Cory and your service techs did a great job handling me\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eCory and your service techs did a great job handling me and my car and it\u0026#39;s needs \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31295216\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31291382\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31291382\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 24, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eTK6 \u0026quot;Brittaney is a great representative of your company and\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eBrittaney is a great representative of your company and very pleasant to work with. The work went smoothly and on time. Your technician sent me a thorough video and couldn\u0026#39;t have been more polite in his text. This experience was terrific. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31291382\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31290473\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31290473\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 24, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eNicki \u0026quot;Kevin was very helpful and engaging!\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eKevin was very helpful and engaging! I felt like a part of the process! Excellent customer service! \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31290473\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31285070\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31285070\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 23, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eLSWAIN6069 \u0026quot;Great service- comfortable waiting area.\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eGreat service- comfortable waiting area. Easy to schedule always courteous and upfront about service needed and provided. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31285070\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31284855\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31284855\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-50\" aria-label=\"5 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 23, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eBILL44111 \u0026quot;My experience with Mat Povroznik, the service advisor,\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eMy experience with Mat Povroznik, the service advisor, was great. He explained my various options needed to resolve the issues with my vehicle quite thoroughly. \r\nNow, the work itself is where are having a problem. I come in with two problems \r\n1). Tire pressure monitoring system failed. \r\nIt was fixed but I noticed, when the car was returned to me, that the left front tire reads 5psi less than the right tire. Since the car does not pull to the left, this may indicate still a bad sensor. Needs to be checked out. \r\n2). The instrument panel ( speedometer, tack,\r\nclock,etc) and the information screen in the middle of the dashboard FADE OUT as you start driving. It can vary from simply being very annoying to not being able to read the information neither in the information nor instrument panel This is a real problem and haves to be fixed. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31284855\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"dr-testimonial-row\" id=\"review_31284128\"\u003e\r\n \u003cdiv class=\"table\"\u003e\r\n \u003cdiv class=\"tr\"\u003e\r\n \u003cdiv class=\"td td-logo\"\u003e\r\n \u003ca href=\"https://www.dealerrater.com/consumer/reviews/31284128\" target=\"_blank\"\u003e\u003cimg alt=\"DealerRater logo\" src=\"https://www.dealerrater.com/ncdn/s/7.20260409.1240/Graphics/testimonials/dealerrater-testimonial-logo.png\" width=\"45\" /\u003e\u003c/a\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td\"\u003e\r\n \u003cdiv class=\"rating-static rating-40\" aria-label=\"4 stars\"\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"td museo-500 font-18\" style=\"text-align: right; vertical-align: top;\"\u003e\r\n March 22, 2026\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv style=\"margin-top: 5px;\" class=\"reviewContentWrapper\"\u003e\r\n \u003cdiv class=\"td-logo\" style=\"float: left; height: 10px;\"\u003e\u003c/div\u003e\r\n \u003cdiv style=\"overflow: auto;\"\u003e\r\n \u003cdiv class=\"review-title font-20 museo-700-italic\" style=\"margin-bottom: 5px;\"\u003eandleebshamsi \u0026quot;I went in for my service appointment and was taken care\u0026quot;\r\n \u003c/div\u003e\r\n \u003cdiv class=\"font-16 museo-300 reviewText\"\u003eI went in for my service appointment and was taken care of quickly. I waited in the waiting area while they worked on my car. Then the bmw man came and gave me my receipt and I paid and left. I\u0026#39;m not super satisfied because my light bulb that was fixed is not working again, the next day after having it replaced. \u003c/div\u003e\r\n \u003cdiv\u003e\u003ca data-website=\"http://www.bmwofwestlake.com\" target=\"_blank\" href=\"https://www.dealerrater.com/consumer/reviews/31284128\" class=\"museo-500 externalReviewLink\" style=\"text-transform: uppercase; color: #fa7412; text-decoration: none; font-size: 13px; display: block; margin-top: 5px; letter-spacing: 1px;\"\u003eRead more\u003c/a\u003e\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n\r\n \u003cdiv id=\"tracking\"\u003e\u003cimg src=\"https://google-analytics.com/collect?v=1\u0026tid=UA-87014-12\u0026ds=web\u0026cid=501fd77f-d1c7-4003-95de-d619f1680b8c\u0026t=pageview\u0026dp=/feed/5611\u0026z=639120122592248031\" /\u003e\u003c/div\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\r\n\r\n\u003cstyle\u003e\r\n .museo-300 {\r\n font-family: MuseoSans-300 !important;\r\n font-weight: normal;\r\n }\r\n .museo-500{\r\n font-family: MuseoSans-500 !important;\r\n }\r\n .museo-700{\r\n font-family: MuseoSans-700 !important;\r\n }\r\n .museo-500-italic{\r\n font-family: MuseoSans-500 !important;\r\n font-style: italic;\r\n }\r\n .museo-700-italic{\r\n font-family: MuseoSans-700 !important;\r\n font-style: italic;\r\n }\r\n\r\n @font-face {font-family: \u0027MuseoSans-300\u0027;src: url(\u0027https://www.dealerrater.com/ncdn/s/7.20260409.1240/Fonts/2AFA47_1_0.eot\u0027);src: url(\u0027https://www.dealerrater.com/ncdn/s/7.20260409.1240/Fonts/2AFA47_1_0.eot?#iefix\u0027) format(\u0027embedded-opentype\u0027),url(\u0027https://www.dealerrater.com/ncdn/s/7.20260409.1240/Fonts/2AFA47_1_0.woff\u0027) format(\u0027woff\u0027),url(\u0027https://www.dealerrater.com/ncdn/s/7.20260409.1240/Fonts/2AFA47_1_0.ttf\u0027) format(\u0027truetype\u0027); 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