3570 Thousand Oaks Blvd
Thousand Oaks, CA 91362
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service Dept.
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They are quick to take your money, but not quick to properly repair the issues with your vehicle. I called and left numerous messages for Service Manager Julio Ramirez after filing a complaint with Nissan of North America, and to this day I still have not received a return call. However, they had no problem quickly calling me regarding money allegedly owed for a rental vehicle. The lack of communication, customer care, and accountability has been extremely disappointing. When customers are experiencing ongoing vehicle issues, the least a dealership can do is communicate professionally and follow up. Unfortunately, that was not my experience here.
Alba helped me with the bill breakdown. The mechanic was helpful with work photos Turnaround time was fast
The dealership is extremely professional and friendly. The kept me up to date time wise on my service without me asking. This dealership is an 11 out of 10.
Very nice Very informative They explained everything to me Very professional and polite Every time I go there
From the time I called in to the time I left I was greeted with kindness and quality service! I was given a ride home and I could see the progress of my car's service online. Alba was amazing! Warm, friendly and informative! I will never take my car anywhere else!
Great service. Great communication. Great service. Great communication. Adding more words to meet the length requirements
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