Tell us about your experience with Brilliance Subaru.
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service Dept.
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From my 2020 Forrester to my 2025 Forrester, everyone from sales to service has been helpful, professional, and personable.
The staff in the service department are amazing. They explain everything in layman’s terms so you understand what is going on with your vehicle. They are all very knowledgeable, so you feel confident leaving your vehicle with them. They also seem genuinely happy to see you when you arrive, and in my case, they remember my name. Oh, and one of my favorite things (other than the staff) is that they wash my car every time they work on it.
Very pleasant staff and very thorough service check. A very good experience from start to finish
They are always thorough. Everything is done right, I am quoted an accurate cost immediately and I can get my car serviced even if I didn't have an appointment
Very exceptional service.. Emails kept me informed as to how the service was proceeding. Great business to deal with.
Clean, friendly, outstanding service. Employees are nice and answered all my questions about my car
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