9819 Kings Auto Mall Rd
Cincinnati, OH 45249
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I had a great experience! Ben Davis was exceptional to work with He was very knowledgeable and helped me make a good decision on which car to go with. He did a great job explaining how leasing works vs buying a car. I have not bought a new car for 11 years and i was very nervous! Ben eases my fears and was not pushy at all. Everyone at this dealership was friendly and kind Thank you Ben!
Jason was great, help me purchase my new 2026 Pathfinder!! Very helpful, and knows his stuff! Took extra time to make sure I'm comfortable with the technology of my car.
Izumi Harney was my sales associate. He was there for me in every step of the way through my Nissan rogue buying experience. Izumi and the dealership did everything they needed to do to make sure I was happy In my Nissan Rogue buying experience. My I also add that Izumi even took the time to answer one of my text on his day off.
⭐️⭐️⭐️⭐️⭐️ Exceptional Experience with Izumi & Marchello at Jeff Wyler Kings Nissan! I had an outstanding experience at Jeff Wyler Kings Nissan thanks to two fantastic team members, Izumi and Marchello. The first time I visited — just after New Year’s — Izumi was the very first person out to greet me, and right away his listening skills and genuine friendliness stood out. I wasn’t even planning to buy that day, but he didn’t rush me or pressure me in the least. Instead, he took his time showing me the vehicle I was interested in, explaining all the features in a way that was helpful and not overwhelming. He let me take a test drive and was just genuinely friendly and professional. Before I left, he even introduced me to his manager, Marchello, showing that teamwork and customer care are a priority here. When I reached back out the next day to ask if Izumi would be willing to meet my husband and show him a truck, he didn’t hesitate. We came back on Saturday, and Izumi was just as helpful, patient, and knowledgeable as he had been the first time. Because of the way he treated us, my husband and I agreed to purchase our vehicles that day. My own car purchase wasn’t without a few hurdles due to a unique credit situation, but Marchello didn’t give up. He worked relentlessly alongside Izumi and the rest of the team until everything was seen through to the end. His determination and commitment were truly unmatched — he kept us informed, worked creatively to find solutions, and made sure we left happy. This team truly represents the best of what customer service should be: friendly, informative, patient, and committed. I couldn’t be more pleased with our experience, and would highly recommend Jeff Wyler Kings Nissan — especially asking for Izumi and Marchello — whether you’re just browsing or ready to buy! ⭐️⭐️⭐️⭐️⭐️
Matthew and the service team were awesome AGAIN . I was able to schedule quickly and get in prior to having to leave town . The service was fast and thorough and they ensured I was comfortable the entire ( brief) time I waited. This is my second lease and I will continue with them- they have taken care of our family vehicles and making sure they are dependable.
Dealership fell short on expectations. They press you for a 5 star rating while providing a 3 star service.
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