Tell us about your experience with Key Chrysler Dodge Jeep Ram of Rochester.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
parts Dept.
sales Dept.
finance Dept.
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
It was good. Very communicative. Matt called me once with an initial quote and then called back when they had more information.
They were pleasant and professional to deal with.y vehicle was taken care of well.
Everyone we dealt with has been very pleasant and accommodating, considering where purchasing from out of state. Tom and Tommy both took the time to explain things to us and walk us through the steps necessary
Fantastic. Everything thing was just so smooth and we were stress free and happy. Great Job
It was a pleasant experience. No problems scheduling an appointment via text nor issue with dropping it off for service. Thank you!
They did a good job helping us out. How ever it took way to long. We were there for almost 5 hours. That's a little absurd. Lack of communication with us and with employees. And after everything was said and done we still were not able to bring our car home. Im a little disappointed.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.