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Before I found out from Hickory Hollow Carnival Kia that I would have to return the Kia Soul that we'd bought, I was having a bit of trouble operating the headrests. I realize that it makes me seem kind of stupid, but these were not the normal headrests that we are all accustomed to. My wife teaches at Motlow College, so after I dropped her off, I went to the Kia dealership in Tullahoma to ask for assistance. The employees were prompt in asking if I needed help. They didn't make fun of me for not knowing how to do something so simple. And they didn't get irritated that I was asking for their help with a car I did not buy from there. Although I will NEVER go back to Hickory Hollow Carnival Kia, if I am ever in the market for a Kia again, I may just come to this dealership again and give them my business.
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