What Others Say
I shopped at three Nissan dealers for a lightly used Nissan sedan. Route 17 Nissan had the lowest prices without the usual gimmicks and hidden fees. Manny and Enrique were super friendly and transparent. They also followed up with me afterwards. I truly look forward to purchasing my next car at Nissan Route 17 as well.
Our first visit/test drive/purchase discussion was a disaster. We were looking for a more efficient truck for our daughter to commute to her new job and she was instantly in love with a red Ford Ranger we found on AutoTrader located at Rt 17 Nissan. The sales manger, Travis, who dealt with my husband and daugher after the test drive, tried to tack on a $3,000 'dealer prep' fee, (despite the online dealer disclosure that the quoted price was inclusive of everything except taxes, docs and registration), lowballed our trade-in and repeatedly tried to spin finiancing options when we repeatedly said we were paying cash. Thank goodness I returned the next to to try to work something out. Victor Torres and his team in sales and finance ultimately made our purchase seamless, efficient and a pleasure. Victor listened to our needs, stood by the price and disclosures quoted online and offered us an excellent value on our trade in. We drove off the lot feeling completely positive about the staff (Jamie is a gem) and the integrity of the process. And, we got an adorable truck and huge points from our girl! Awesome Save
Sergio guided and helped me buy the car I needed,wanted and deserved! He had a knowledgeable and personal vibe.... Listened to my needs and explained everything about the process. Route 17 Nissan made buying my car easy and seemless! Trustworthy
Andrew in sales, the service team, and customer service desk were awesome, very pleasant to deal with and listened to my concerns and questions, no matter how small. They cleaned up the upholstery spots I noted, replaced my cabin air filter, even got me brand new tires when the ride was shaky during the test drive. Fast service, very responsive to communication, knowledgeable, glad for their help.
My only reason for going 4 stars instead of 5 was having no choice in choosing to include the power train and tire warranties, but that wasn't Andrew's fault. Online price was listed as a little over $16k for the Honda Civic I ultimately bought, it was going to be an additional few thousand for "mandatory" warranties I didn't actually want. I was able to get the price reduced on those, but not wholly eliminated as I wanted.
Online listed prices for cars on a dealer's own website should be what the buyer should reasonably expect to pay, even with taxes and fees, maybe with a slight differential, not multiple thousands more for items that should be entirely optional.
Find Andrew if you need a car, he's your guy for great help and a personal, attentive touch. Highly recommend him!
Sally is one of the best sales person to lease a car from. She is very patience to understanding the deal we want. She is a very honest employee and knows what is best vehicle for her customers. I finally get to lease a Sentra that is fully loaded at a descent deal. I will recommend her to other people.
A GREAT place to purchase! Everyone is so nice and they will work with you. Sally Pham is a sweetheart! And Tony is a great manager to deal with! Cannot recommend enough!