Jessie did a great job helping me to get my car fixed and helped make the process convenient which was much appreciated

Hundai dealers at dealer ship give a 5 star to few,but to the service ppl nop!!! Especially to a Spanish one that i come 23 min after my appt ( but i call at 1.00 when i new i was going to be late spoke to a girl she said fine no problem!!!) When I got here the guy that said was the advisor make a face when I told was late and then had a attitude from the beginning like!!! He knows it all!!! Instead of truly work with you they are under construction and instead of showing you where is the lounge just point and sign,and one very very nice hundai dealer.just took the time and show me the lounge that is truly cust service to my adviser only will give a 1 star,having a attitude!!! With cust that is wrong !!! No matter how day is going or if a difficult cust.hope next time get someone better.that is happy to work with the customer not just bundling paper and saying mamm this is your total.especialy when you are 1 time coming!!! Very disappointed with mr henry palacios.only 1 star man for you!!!

We bought out our Kona Lease end of December 2021 with Cody's help. Cody Blanchard was pleasant and professional. Thanks for your help Cody.

I am so happy I found Tommy Tran at Capital Hyundai. I knew the exact vehicle I wanted and it was just a matter of finding a salesperson with who I could have a conversation and work with me on the price. In this market, most salespeople take it for granted and all they want is for you to "just come in." They speak like you are wasting their time. Sorry if you can't show me you're willing to have a conversation and listen to my questions, I don't want to do business with you. From the start, Tommy spoke like a friend who got my back and will do what he can to help a friend. I am from the Los Angeles area, so I plan to fly up there to pick up my vehicle; therefore, agreeing on a price is a MUST. I was nervous flying up as what if he changes the terms of our agreement after I few up there. Everything we agreed upon was exactly as is on paper when I arrived. He had most of the paperwork ready. I was in and out in about 1 hour. Esmi Alcaraz (Finance Director) was pleasant to work with also. He assured me that there were no hidden fees, showed me the numbers, and took the time to explain the extended warranty and the Pros and Cons. Most Finance Director will only present the Pros (I'm not too fond of a one-sided story). Hearing my concern and working with me on the warranty plan I would be comfortable with, I purchased an extended warranty. This is something I never purchase because I typically take pretty good care of my vehicles. Because Capital Hyundai has good, honest people, they earned my business.

Cody…. That’s the name to ask for. He is professional, friendly, knowledgeable, and even had Dunkaroos for my kids! I’m a lifelong used car purchaser and have Always avoided dealerships and gone private party purchases. This experience with Cody Blanchard and Capitol Hyundai has completely changed my perception! I am looking forward to the moment when I need to purchase another vehicle with Capitol Hyundai. Cody! You are the man! Thank you!

My wife's Elantra had a left rear flat tire. She initially drove it to Capitol Hyundai (CH) to see if they could fix the flat. The greeter (Jerry I think; very friendly person) said he would put air in the tire as he did not see any nails or other visible factors that might be causing the flat. My wife then went home. The next morning we immediately noticed a very flat (same) tire on her Elantra. She called our roadside service company and they came and changed out the tire. We brought the flat tire to CH and was immediately received by Jonathan M. He too didn't see any visible nails or objects but stated we could leave the car and he assured us he would do his best to get the car back to us the same day or early the next day. We left the car and about 30 minutes later he calls me and said after conducting some tests they (technicians) determined that there was a very small piece of metal lodged deep in the tire, causing it to leak. Because it was late in the day, Jonathan said the car was ready for pick up and he would wait a few minutes until we picked up the car. He also knew we were down one car and he assured us the car would be ready. Once we retrieved our car, he greeted us with that same warm smile and explained in detail what the trouble was and what they did about it. More importantly (and past experience), mechanics and dealerships usually talk to you like you already know what the problem is and it is implied that you understand what "they" are talking about. My wife and I did not feel that way at all because he broke it down in layman's terms. As a customer, this is all we could ask for. A very pleasant experience whenever we go to CH. Thanks team!