6618 NE Loop 820
North Richland Hills, TX 76180
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
collision center Dept.
sales Dept.
finance Dept.
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Based on the reviews I read here, I called and requested Alfred El-Darazi. I asked if he would be available to look at new trucks and I could be there in 45 minutes. He said sure and on my way there he texted me with directions even though I knew how to get there. Upon meeting him I was very impressed with his attitude and courtesy. After figuring out what I was looking for he took the time to locate a couple of the trucks and thoroughly explained the features and the differences between them. At no time did I feel rushed nor intimidated as is so common nowadays with a lot of these car salesmen. He has a way with people and after reading all the compliments about him on this site I can see why he has 5 stars. The dealership has a real asset in him as well as the other people such as Tut that I dealt with. This was easily the least stressed purchase I have made. Vehicles aren't cheap these days and when you get to deal with people like Alfred it goes a long way. I have certain expectations when dealing with car salesmen and most of the time am left highly disappointed, but not with these guys. If I know anyone who is looking I will definitely be sending them Alfred's way. Hopefully, this dealership recognizes the asset he truly is. They don't make them like him anymore. Great job Alfred!
It’s a wonderful dealership and everybody treats you wonderfully and helps you find what you what.
I called Five Star Ford-NRH to ask about buying a certified used car. Alfred El-Darazi called me back and setup an appointment time to meet. My wife and I met Alfred, and we had a wonderful time talking with him about our families. It turns out that Alfred and my wife were born the same year. We test drove a 2022 Ford Explorer XLT to Ford's car wash they use for detailing their vehicles. We looked at two other Explorers and a Titanium Edge xx. We were sold on the car we test drove, and completed the paperwork to finance it. Alfred hustled around preparing the 2022 Ford Explorer XLT with new plates and a full tank of gas. He was very helpful, knew the car we were going to purchase, and a good sales consultant. We are very happy with our used one owner Ford Explorer XLT. Thank you Alfred El-Darazi, we couldn't have done it without you. Mark and Debbie
Brieanna got the deal done that I coudln't do with any other dealer. I was working with 11 dealerships throughout Dallas / Fort Worth for weeks with a specific deal in mind, and Brieanna was literally the only one who got me close enought to pull the trigger. I live an hour and a half from the dealership, so it was very improtant to have everything worked out before I would go there, and she accomoted all of that and everything was simple once I arrived with no changes or surprises. Signing the papers and taking delivery of the F150 was actually surprisingly quick! No pressure from financing and they acutally got me a much better rate than I expected. I'm definitely starting here first when looking for a new Ford - absolutely worth the drive!
Casey is a rockstar! Helped me get into a new car so easily 10/10 recommend for any looking for a vehicle!
Alfred is a just person and we were able to make a good deal and I felt good about my purchase.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
