4411 East Freeway
Baytown, TX 77521
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
administration Dept.
other Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
The price listed on the website is not the actual price when there is any aftermarket items added to the vehicle. Despite showing the alterations to the vehicle, the price listed is the original price. I drove over 6 hours to purchase a truck that I called the dealer about. Not until after looking at the truck and saying that I was ready to buy did the salesman say that the aftermarket items aren’t included in the price on the site. May not be illegal but sure is “tricky” advertising.
Alex Rivera took the best care of me! Got me in a vehicle with no hassles! Definitely made this such a great and quick experience!!
Amazing customer service and good attention to detail to what the customer wants. Made the buying process easy.
The buying experience I received from Alex made my trip a pleasure coming from Louisiana and he really took the time and care needed to make my truck all that I wanted and expected. I would definitely recommend buying your next vehicle from Alex and the Big Star family.
Thankful for the help that was provided, remained professional and welcoming, very helpful in finding a vehicle
Alex was amazing from start to finish. Very understanding and worked with what I wanted. I highly recommend.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
