8031 W 159th St
Tinley Park, IL 60477
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Absolutely the saddest people in the Service Department. It seems that they have mechanics who should be Janitors. Also they have Service people who want to text instead of calling. There Service manager wants to talk to you like he's your friend..It seems to me that the whole staff should be Fired...So So sad
We had a great experience with our Salesman, Luis Corral and Manager Chris Holloway. Thank you so much!
Jaguar Orland Park is the absolute worst dealership to purchase a car from. I have a 2020 Jaguar E Pace.My car has had the same issue for two years. The gear shift for the different driving modes shuts off after a few minutes. I have left multiple messages waiting for someone from the service department to contact me back. The service agent and manager told me their voice mail goes to a system they have no way of checking. I've left messages with the agents to have a manager return my call, but still nothing. I make a second visit to the dealership because I'm in the neighborhood. I was told the manager was in the bathroom, and to sit in the waiting area. They left me there for 30 minutes just sitting there. I knocked on thy bathroom door to let him know I was waiting. Finally talk to him and he says they changed the policy and won't give me a rental because I didn't buy the car from the Orland location. I bought it from Rockford. I reminded him the issue started 2 years ago before the policy change and asked his supervisor contact. I hear nothing again. So I make a 3rd visit. I'm told I can't have my car serviced because I walked in the men's bathroom and berated the manager which was a lie. I finally talk to the Joe Chambers after insisting he contact me. I explained my 2 year battle and he says there's nothing wrong with his service department and refused to fix my car. The sales person that gave me Joe's information said before I met him that they have several complaints and have me his card. Joe didn't acknowledge anything. His solution was denying my service to add insult to injury. If I had any idea the service dealership closest to my home was this crappy, I would have never bought my car!
I recently purchased our 2023 Land Rover sport from Orlando Park LR.We are a 3 LR family. All from Tom Akers, makes the process easy as possible.Then takes time to explain ALL the devises. And his #if you forget.
Excellent customer service. Luis and Bill kept me updated through the entire sales process, as I bought the vehicle out of State. I will definitely be back to buy another vehicle…!!
All the people are so nice and friendly. I like the person who helped me with my purchase
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