Please update the areas marked in red before submitting.
How would you rate Rodrigo Zambrana Ortiz?
How about Criswell Honda?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Very nice dealer and I really appreciated my sales person. She was very nice and helped me get a deal I was looking for.

I just bought a 2026 Honda Passport - Trailsport from Criswell Honda in Germantown, MD. John Hicks is a great salesman. He worked hard to make the deal happen. It was a pleasure working with him, and I felt very comfortable with his service. All the other employees were friendly, professional, and helped to make the transaction go as smoothly as possible. I drove away a happy, "new car" owner!

Very nice and patient person! Alejandro took great care of us and made sure to show us everything we needed. We finally settled on a great Honda Cr-v car thanks to his expertise.

Great dealership overall! I would say the service was immaculate. Hamza was incredible, extremely kind & patient. He handled transactional hiccups with great finesse. Also went above and beyond post-service with any issues/queries we had regarding the vehicle. The average person would have gotten frustrated but he handled himself with grace. 100/10 would recommend. Everyone we came across handled themselves with tremendous levels of professionalism, grace, and genuineness. It's more common than not to have a bad experience at dealerships. I am glad that wasn't the case. I would come back here for the service alone!

I had an amazing experience with Rodrigo! He is an amazing salesman. He made sure I understood the entire process. He is kind, efficient, and an overall amazing professional. He has made this my best car buying experience ever! I highly recommend him!

Rodrigo Ortiz car sale man and finance team was so friendly and kind and fast and professional.