4540 Grumman Dr
Medford, OR 97504
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My 2020 Ram 2500 had an exhaust system failure where the system failed to regenerate and continuing to drive it was not an option. The truck was dropped off just before closing on Tuesday night. I got a call mid afternoon mid Wednesday saying it was ready to go. Thankfully it was under warranty and many parts were replaced. ⭐️⭐️⭐️⭐️⭐️ to Trevis, the service manager, his crew and the parts department. I did not expect it back this fast but most thankful that it is. Thanks to all those who had a hand in getting my truck back on the road
Always get great service when I take my Gladiator or Ram. Trevis is so easy to contact and get on his schedule ! He always makes it convenient for me to fit my trips in there into my schedule! And the work is always completed correctly
Had a great buying experience with Rob Walton. Very professional, extremely knowledgeable, answered all my questions, zero pressure. I highly recommend him, he is full of knowledge and a lot of fun to boot! I am confident in my purchase and very satisfied with my vehicle!
I would like to give a huge shoutout to the Service Department! My daughter just moved to Medford after graduating from PA school. the 2013 Dart that she has been driving has been in the shop in Nashville and Mesa for overheating. The real problem was never discovered and fixed and she was left on the road more than once in the dark far from home. When she took it into Lithia Dodge, it was different. They completed a thorough evaluation, even checking the fluid in the reservoire. That is when they discovered that the head gasket was failing! They fixed not only that, but all they other interacting parts. We are so grateful!!!! The car is running like new and we don't have to worry about when it might overheat. Thanks for a great job! Dayna
I was able to have the pleasure in working with Anthony M. I was able to trade my 2019 Chevrolet Equinox in for my new 2023 GMC Acadia. It was very easy and the dealer ship worked with me. I absolutely love my new SUV, it is a major upgrade and exactly what I needed and wanted. I wanted all the upgrades when I got my Equinox 6 years ago but couldn't find it and settled. So thank you Anthony M. I am in love ❤️
Trevis Burns is wonderful! He is always very helpful and courteous! Great customer service! Love Lithia
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