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#1 Cochran Ford Chrysler Jeep Dodge Ram - Service Center

4.7

27 Lifetime Service Reviews

112 Route 908, Natrona Heights, Pennsylvania 15065

27 Reviews of #1 Cochran Ford Chrysler Jeep Dodge Ram - Service Center

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January 03, 2018

"Service Department has great customer service"

- Keith D

We had our vehicle in for a recall and some other service was needed.... Darrell explained to me what needed done, the time frame it would take and even shuttled me home so they could get the repairs done for us asap. Being around the holidays I was a little skeptical but they delivered right on time and had us on our way! Chrysler also covered additional repairs under warranty! Thanks to Darrell and his team. Keith Duris

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Yes
Employees Worked With
Darrell Jones
January 01, 2018

"Great experience"

- Christina M. Mandella

I scheduled an appointment online bit did not receive an email reminder. I called the service department the day that I thought I had an appointment , when it opened to find out that I was not scheduled. Darrrell asked me when I could come in and got my inspection and emissions done right away. Darrelll is a rock star!

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Yes
Employees Worked With
Darrell Jones
August 24, 2016

"Fast service cost less than expected "

- Jeffrey Pesanski

I brought my 2016 Jeep Patriot in for emissions,inspection,oil change and tire rotation. I thought the bill would be at least $130 it was less.

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Yes
Employees Worked With
Christopher George
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 19, 2015

"Collision Center"

- Tony F.

We had my wife's car repaired at #1 Cochran after an accident. They were very professional and they were able to answer all of our questions about the repair process. The repairs were completed in a very reasonable amount of time and the quality of the work was excellent. Big thanks to Daniel Ley and his staff.

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Yes
Employees Worked With
Daniel Ley
Nov 20, 2015 -

#1 Cochran Ford Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback with us. It was our pleasure to serve you.

November 04, 2015

"Repair car radio. Under warranty."

- The Birdville resident

Excellent and prompt service. Special thanks to Bailie for getting our car done so quickly. She is very polite. Thanks again. All together its always a pleasant experience at Cochran.

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Yes
Employees Worked With
Bailie Hazlett
Nov 04, 2015 -

#1 Cochran Ford Chrysler Jeep Dodge Ram responded

We are happy to hear you had a pleasant visit to our dealership and look forward to serving you again. Thank you for sharing your experience.

July 20, 2015

"Recall. Oil Change. Tire Rotation."

- Sturge

Love my Jeep. Love the quick service. So thankful that we have a place to go that knows what they are doing. Very congenial service staff makes you feel comfortable that they care about you and your vehicle.

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Yes
Employees Worked With
May 20, 2015

"love this place!"

- Alexis621

I bought my new Jeep at #1 Cochran and they were all fantastic! Then only down side of my experience buying was the wait time, but it was well worth it. Great people, amazing vehicles and a great service department as well. They just finishing fixing my Jeep after hitting a deer and it looks perfect again. They were fast and very accommodating. Let me bring it after work and kept me updated. Actually finished the job faster than expected! I HIGHLY recommend them!

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Yes
Employees Worked With
Jason Tucci
May 06, 2015

"Todays visit was very good. Gentleman at desk was awesome "

- AmyGH

Darrell was fantastic. He was personable and professional. I did however drop the car off with no mud on it and it was returned to me as if someone had taken it 4 wheeling. I leased this vehicle so I am responsible for the milage. Not sure why it had to be driven 13 miles and returned with mud all over the car around the tires and wheel wells. I also found out that I had a recall on the vehicle and I never received a letter or any type of communication about the recall. Had I not had a problem, I would not have known.

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Yes
Employees Worked With
Darrell Jones
July 02, 2014

"Satisfied customer"

- rosie.froncek

I had an appointment on Monday, June 30, 2014 @9:15. Everyone was friendly & my service was prompt. Ballie said it would take about 2 hours and she called when the work was completed. I have been very satisfied with all the work done at this facility. Will be taking my vehicle in for inspection & oil change in October.

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Recommend Dealer
Yes
Employees Worked With
Bailie Hazlett
May 31, 2014

"Wonderful experience!"

- seyberger

This was my first time experience with service at this dealership, having purchased my 2014 Jeep Patriot Sport there last year. Although all I required was the annual inspection, service was handled professionally with friendly people all around. My Jeep was inspected before I had time to get bored waiting...under an hour...and with several discounts I wasn't anticipating applied I was more than happy with the cost of service. I look forward to a long relationship with Cochran Jeep!

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Recommend Dealer
Yes
Employees Worked With
Philip Slater
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