#1 Cochran Hyundai South Hills

This is really a shame that I have to take the time to write this place a bad review. They have left me no other choice. I've made so many calls and left voice mails with zero response. My late father pu write this place a bad review. They have left me no other choice. I've made so many calls and left voice mails with zero response. My late father purchased an extended warranty when he bought his car at this dealership. He sold the car before he passed away. I knew he was entitled to a pro-rated refund, so went thru the grueling process of contacting the extended warranty company called EasyCare. Most people, including my father would not have known to do this. But it's in the fine print in the contact. READ your contracts people! This was started way back in the middle of December 2022. They advised me the refund would be sent to dealership and allow 5-7 weeks. Well, it's now nearly the end of April and have got nothing. It's extremely frustrating. Not to mention I should not be having to put all this effort into something like this. It should be a simple and straight forward process. I don't care if this was a $20 refund. I will not let this go and I will be there worst enemy. I already filed a claim with the BBB. My next plan of action is a complaint with the consumer protection agency. This problem is not only this with dealership. I have personally had this issue with another dealership. They are just very reluctant to give you this money, because warranties are part of finance peoples commission. More

I had an amazing experience for someone who has no idea about cars Chris kolcun was very helpful about cars Chris kolcun was very helpful More

In the past year, I have been unsuccessful trying to schedule service appointments on a Saturday. I own one vehicle and work Monday -Friday so cannot drop my car off during the week. I just called f schedule service appointments on a Saturday. I own one vehicle and work Monday -Friday so cannot drop my car off during the week. I just called for a service appointment & was told they are booked every Saturday through the rest of the year. They do not offer loaners and their shuttle service starts 2 1/2 hours after I start work. While I love my car, I will never purchase another vehicle from Cochran. The warranty is worth the paper it was wrote on if you can’t get your car serviced. More

My experience with this dealership was phenomenal! ! They are responsive communicative and up front!! I would recommend them to anyone and would like to give a shout out to Gabe McNiel and the team the ! They are responsive communicative and up front!! I would recommend them to anyone and would like to give a shout out to Gabe McNiel and the team there More

Dream car I went to the west liberty Hyundai with only a little hope but mike and the rest of the amazing staff went above and beyond and got me an amazing deal I went to the west liberty Hyundai with only a little hope but mike and the rest of the amazing staff went above and beyond and got me an amazing deal along with the car I wanted and all the nice new features I wouldn’t of thought of it was a great experience and I recommend everyone to visit this friendly & welcoming staff who always looks out and go above and beyond More

A truly despicable experience with their service Dept. Outright lied about work needing done and I have the parts and msgs proving so. Absolute criminals so be warned. In addition their phone and online s Outright lied about work needing done and I have the parts and msgs proving so. Absolute criminals so be warned. In addition their phone and online systems are completely useless. I wouldn’t go near this place for a set of wipers let alone a car purchase More