1st Honda of Simi Valley - Service Center

Great customer service. Always goes the extra mile to make sure our car is taken care of. Always goes the extra mile to make sure our car is taken care of. More

My experience was great! I'm very thankful for such great customer service. Everyone is friendly and knowledgeable at this Honda of Simi Valley. Don was my service advisor an I'm very thankful for such great customer service. Everyone is friendly and knowledgeable at this Honda of Simi Valley. Don was my service advisor and he went above and beyond to make sure the problems on my vehicle were taken care off. More

Thank you for the having excellent customer service in the service department. My first time dropping my car off and it was a pleasant experience. I appreciate seeing the happy employees at 1st Honda. Tha the service department. My first time dropping my car off and it was a pleasant experience. I appreciate seeing the happy employees at 1st Honda. Thank you for being friendly and helpful. So far a very good experience with 1st Honda overall. More

Very friendly service department. My car was delivered ahead of estimated time. Nice waiting area My car was delivered ahead of estimated time. Nice waiting area More

Excellent job. I was happy with the service. The car came back timely with everything done. back timely with everything done. More

The staff is incredibly friendly, courteous and knowledgeable. My car's maintenance was done fairly quick and it drives the same as it did the day I bought it. Thank you for the excellent service! knowledgeable. My car's maintenance was done fairly quick and it drives the same as it did the day I bought it. Thank you for the excellent service! More

1st Honda SV dealership’s service desk advisors ensure my repeat business. They recognise and greet me by name, some not only when I arrive but even when I call to schedule appointments. (This is why I miss repeat business. They recognise and greet me by name, some not only when I arrive but even when I call to schedule appointments. (This is why I miss some who have moved on - because they establish a work relationship with customers, they don’t act like they’re annoyed to have to help you like some other places.) In addition to friendly service advisors, there’s a mechanic who remembers to ask about my vehicle. Then there is that one parts advisor who always takes time to explain any parts order if I have questions. When the manager sets out to greet me too, well, that is what it’s all about for me. Other people may need fast and efficient service, progress reports while work is ongoing, available sales reps who aren’t overly aggressive. Guess what? Stop by and see for yourself if you’re in the area. More

Don is awesome. He always goes above and beyond to ensure that his customers are happy, and that our services are done right the first time. that his customers are happy, and that our services are done right the first time. More

Broke the release handle on my honda pilot and they won't take responsibility. Asking me $400 for something they broke. Will file a complain with honda. take responsibility. Asking me $400 for something they broke. Will file a complain with honda. More

First Honda was great! We were excited to keep our business in Simi Valley and we are beyond thrilled with our new Pilot! We ended up being able to upgrade our car thanks to First Honda! business in Simi Valley and we are beyond thrilled with our new Pilot! We ended up being able to upgrade our car thanks to First Honda! More